Have a Question About a Yale Digital Lock Product?

FAQs

How are Z-Wave Plus 500 Series Modules (AYR202-ZW) Different than Z-Wave 300 (AYR200-ZW)?
  • Lock firmware is now upgradeable via over-the-air with Z-Wave Plus 500 Network Modules and Assure Locks
  • New ability to delete all pin codes at one time from keypad menu with Z-Wave Plus 500 Network Modules and Assure Locks
  • Two new alarms (Disabled user pin code entered at the door & alarm when valid user pin code is entered outside of schedule) with Z-Wave Plus 500 Network Modules and Assure Locks
  • Enhanced scheduling capabilities with Z-Wave Plus 500 Network Modules and Assure Locks
  • Encryption between module and the lock with Z-Wave Plus 500 Network Modules and Assure Locks

Lock Compatibility:

Yale Real Living Deadbolts 
Z-Wave 300 Series Network Modules work with: YRD210 ; YRD220 ; YRD240  
Z-Wave Plus 500 Series Network Modules Work with:  Assure Locks YRD216 ; YRD226 ; YRD246 ; YRD256 ; YRD416 ; YRD426 ; YRD446 

Yale Real Living Lever Locks 
Z-Wave 300 Series Network Modules work with YRL210 ; YRL220   
Z-Wave Plus 500 Series Network Modules work with Assure Locks ; YRL216 ; YRL226  

System Compatibility:

Will a Yale lock with a Z-Wave 300 Series Module work with a Z-Wave 500 Plus controller? YES
Will a Yale lock with a Z-Wave 300 Series Module work with a Z-Wave 300 controller? YES
Will a Yale lock with a Z-Wave Plus 500 Series Module work on a Z-Wave 300 controller? YES
Will a Yale lock with a Z-Wave Plus 500 Series Module work on a Z-Wave 500 Plus controller? YES
Will a Z-Wave 300 Series Module work in a Yale Z-Wave 300 Series product (i.e. YRD210, 220, 240)? YES
Will a Z-Wave 500 Plus Series Module work in a Yale Z-Wave 300 Series product (i.e. YRD210, 220, 240)? NO
Will a Z-Wave 300 Series Module work in a Yale Z-Wave 500 Plus Series product (i.e. Assure Lock or nexTouch)? NO
Will a Z-Wave Plus 500 Series Module work in a Yale Z-Wave Plus 500 Series product (i.e. Assure or nexTouch)? YES

Shop Z-Wave 300 Series Network Modules
(AYR200-ZW)

Shop Z-Wave Plus 500 Series Network Modules
(AYR202-ZW)

How do I connect my Yale lock to Amazon Alexa?

Using your Yale lock with requires one of the following set-ups:

• Yale lock with Z-Wave or ZigBee + SmartThings Hub and SmartThings app + Alexa enabled device (i.e. Echo, Dot or Tap)

• Yale lock with Z-Wave + Wink Hub and Wink App + Alexa enabled device (i.e. Echo, Dot or Tap)

Click here for instructions for setting up your Yale lock to Amazon Alexa via SmartThings.

Click here for instructions for setting up your Yale lock to Amazon Alexa via Wink.

How do I connect my Yale lock to Amazon Alexa, through SmartThings?

Follow this guide for connecting your new Yale Lock to SmartThings and Amazon Alexa.
Click Here

Do “Yale Real Living” keypad deadbolts meet industry standards?

“Yale Real Living” residential keypad deadbolts have been engineered, utilizing proven technology, to meet strict ANSI/BHMA Grade 2 standards.

Can the “Yale Real Living” preset programming code be changed?

It is easy to change the preset six-digit programming code at any time. Note: the factory set programming code must be changed before any user codes can be added. Refer to the Programming/Operating Instructions for complete details or view the programming video on www.yalehome.com.

Why is the programming code required to add or delete a user code?

For added security, a valid 4 to 8 digit programming code must be entered in order to add, delete or change a user or the programming code. In order to prevent unauthorized changes, the programming code should not be shared and a record of all the codes should be kept in a safe place.

How many user codes can be stored in the “Yale Real Living” Keypad Deadbolts?

The keypad deadbolt can store up to 250 four to eight digit user codes, in addition to the programming code.

Can all of the user codes and the programming code be changed in the lock to ensure previous owners do not have access to the house?

“Yale Real Living” keypad locks have advanced features that provide the option of changing all of the codes for maximum security. To change all codes, including the programming code, follow these steps:

1. Change the programming code
2. Delete ALL user codes
3. Add NEW user codes

Refer to the Programming/Operating Instructions for complete details or view the programming video on www.yalehome.com.

What if the programming code is not known?

The factory preset code label can be found in the Programming/Operating Instructions.  If the programming code has been changed and is unknown, it is necessary to reset the lock to factory settings. For instructions on how to reset the lock to original preset settings, please refer to the Programming/Operating Instructions.

Do “Yale Real Living” Keypad Deadbolts fit standard residential doors?

Yale Real Living” Keypad Deadbolts are designed to fit most standard doors.  In most cases, “Yale Real Living” Keypad Deadbolts can be installed in under 30 minutes using only a screwdriver; no additional holes need to be drilled into the door. If the door has not already been prepped for a deadbolt lock, please go to www.yalehome.com and download the proper template to prepare the door. 

Does it matter whether the door is left-handed or right-handed?

“Yale Real Living” Keypad Deadbolts are designed to fit both right-handed and left-handed doors and will electronically set the correct handing during the initial set-up process.  For instructions on how to change the handing of the lock, please refer to the Programming/Operating Instructions or visit www.yalehome.com.

How often should the battery be changed?

The batteries are expected to last up to one year under normal operating conditions. Extreme high and low temperatures may affect battery performance. If the battery is low, a series of warning beeps will sound and the “Yale Real Living” deadbolt will also provide you with a visual low battery warning after a valid code has been entered. The lock operates as normal immediately following the alerts. The critical battery indicator causes the “Yale Real Living” deadbolt to flash red and the lock does not operate. The mechanical key can be used to unlock the lock under these conditions. Replacing the battery once every year is recommended to ensure optimal performance.

How many languages do “Yale Real Living” Touch Screen Keypad Deadbolts speak?

The “Yale Real Living” Touch Screen Keypad Deadbolts have voice assisted programming and operation in three languages; English, Spanish, and French.

Can “Yale Real Living” Keypad Deadbolt be re-keyed to match existing keys?

Yes, the “Yale Real Living” Keypad Deadbolts can be re-keyed to match existing keys, providing “One-Key Convenience.” 

Is my lock secure? I saw a demonstration where a Yale deadbolt was locked and unlocked without a key or code.

We are aware that an individual has demonstrated how he was capable of manipulating a Yale deadbolt, thereby creating a potential security lapse.  We take all such assertions and demonstrations regarding our products extremely seriously. As we all know, no lock/deadbolt is, or could claim to be, completely invulnerable to all forms of attack, especially when a person has the time, skill, and knowledge to do so. As part of our continuous improvement efforts, we have developed a part that adds an additional amount of security to the deadbolt . If you would like to see if your lock may be eligible  for this upgrade, please click here.