Yale Assure Lever FAQs

Have a Question About the Yale Assure Lever?

Do I need anything else to make it work remotely?
  • If you have purchased our keypad only version (NR) you will require a Yale Smart Module to connect to any digital or web enabled services.
  • If you purchased our Assure Lever Connected by August Kits, the August Connect is included in the box when you purchase the lock. You won’t need to purchase anything else to make your lock work or control it remotely.
  • If purchasing a Zwave or Zigbee radio module with your Assure Lever you will need a third party hub with the corresponding technology to connect to the internet or your phone.
What Systems does my lock work with?
  • For Z-Wave versions please see some of our partners here:
    Compatible Z-Wave Systems
    If you don’t see your Zwave connected platform listed please call your smart home integrator and ask them if they work with Yale Assure locks.
  • For Connected by August please see our list of partners here: August Home
  • For specialty platforms like Control4 or Crestron your radios are built specifically for these partners
Does my Z-Wave smart module allow me to use Voice Assistants?
Does my Connect By August Kit allow me to use Voice Assistants?
I purchased a Zwave version, I’d like to change to a different connection method, can I do this now that my lock has been enrolled in a system?

Yes, you are able to swap change platforms by replacing your existing smart radio module

For more detailed instructions on how to install and enroll a radio module please see your instruction guide in the Product Library of Assure Lever Lock.

What is the expected battery life?

Your lock uses 4 AA batteries which will last approximately one year with normal usage. Continuous warnings starting approximately 5 weeks before the batteries must be replaced.

Can I purchase a lock cylinder to use with my Assure Key Free Lever?

The Assure Key Free lever is designed to work without a key cylinder, inserting a secondary cylinder or store bought cylinder will void your warranty.

What is the warranty?
  • Electronic Warranty – 1 Year
  • Mechanical Warranty – Limited Lifetime
  • Finish Warranty – Limited Lifetime
  • For more information visit: Assure Lever Lock
What is needed for installation?

The Assure Lever Lock is simple to install. In most cases it can be installed with just a screwdriver. 

View our installation guides at the links below.

Download the free BILT app for interactive 3D installation instructions. 

Will the lock fit on my door?

The Assure Lever lock fits on most single bore hole standard preparation doors in North America.

  • Door thickness: 1 3/8” to 1 3/4”
  • Backset: 2 3/8” or 2 3/4”
  • Borehole: 2 1/8”

See our door compatibility checking tool here.

Is the lock weatherproof?

The Assure Lever lock is tested to ANSI/BHMA standards, and is resistant to the following temperatures.

  • Grade 2. Not suitable for Gates

  • Outside Temperature Range:
    -30°C to 60°C = -22°F to 140°F

  • Inside Temperature Range:
    -15°C to 70°C = 5°F to 158°F

The lock is not built to handle gates or applications where the interior of the lock is exposed to outdoor conditions all day or night.