Do you have a question or concern?
Contact Yale® Customer Service and Sales for assistance at 1-855-492-0505.
ASSA ABLOY TECHNICAL SUPPORT
Yale Real Living
Hours: Support is available 24/7 Monday-Sunday
CUSTOMER SALES AND SERVICE
225 Episcopal Road
Berlin, CT 06037
Phone: 855.492.0505 (toll-free)
Fax: 800.338.0965 (toll-free)
Hours: 8am - 4:30pm EST
For network questions, we recommend working with the controller manufacturer's support team first and then three way calling with ASSA ABLOY Technical Support. ASSA ABLOY Technical Support is your lock expert and the controller manufacturer is the Z-Wave or ZigBee expert.