Troubleshooting the Yale Electronic Safe L2

If your safe has no power and the batteries have completely run out before you’ve had a chance to replace them, don’t worry. You can still open the safe using the backup keys provided.

Once the safe is open:

1. Replace the batteries with new ones.
2. Reprogram your user code.

The Yale Electronic Safe L2 is equipped with a two-stage lockdown mechanism designed to enhance security.

• After three incorrect PIN entries, the keypad enters a temporary lockdown for 20 seconds.
• If three more incorrect attempts are made after the initial lockdown, the safe will enter an extended lockdown lasting 5 minutes.

To bypass the lockdown and regain access, you can use the override key to open the safe manually.

If the keypad remains unresponsive after the lockdown period, check the batteries.

• The safe uses 4 x AA batteries, providing a total voltage of 6V.
• When the battery level drops to 4.5V, the red LED will flash when you open the safe using the PIN code. This indicates that the batteries are low.
• To ensure reliable operation, replace all 4 batteries with high-quality AA alkaline batteries as soon as the low battery warning appears.

Silent Mode may have been activated accidentally.

1. To restore sound, press and hold the Settings button for three seconds.
2. To re-enable Silent Mode, press and hold the Settings button again for three seconds.

This will toggle the sound on or off.