We’re here to help you protect the things that matter most and make your everyday life easier. Not a DIY fan? Don't worry, upgrade your home security with Yale smart home products and leave the installation to the experts.
Enjoy peace of mind with a FREE Yale Care Installation Service on select Yale smart products in the UAE and KSA (Dammam & Al Khobar only).
Installing a new lock can be challenging without the right tools, but Yale’s lock installation service ensures your lock is installed correctly and securely. Our experienced technicians handle both home and business installations with expertise and the latest tools, making the process quick and easy.
Choosing Yale means benefiting from professional lock installation service, avoiding the hassle and potential errors of DIY, and ensuring your lock functions properly. We offer comprehensive services, including installation of Yale Smart Home products like Smart Door Locks, Digital Locks, Smart Alarms, CCTV cameras, and more. With four service packages, including options for extended warranties, we cater to your specific needs.
Yale Care provides CCTV camera installation and support for other products like safes. Our professionals ensure a seamless installation and offer technical support for any issues, such as lost keys or forgotten passwords.
We're excited to have you as a part of our Yale Smart Home family. For many smart home owners, their first concern is the security elements of a smart lock. Well, Yale Smart Locks provide a high level of security for the homeowner.
- Proof of purchase to be taken at the time of installation
- All the boxes should in its original packaging, sealed, and unopened.
- If the product is out of its original packing inform the customer that the visit will be chargeable irrespective of whether anything is missing or not working.
- The homeowner should be present during the installation.
- If the homeowner is not present at the time of installation, details of the person (name and ID) authorized to sign on the document and receive the master keys or codes
- The person who will sign the form, receive the keys, master code shall be over 18 years old
- ID of the person who will sign the sign-off documents shall be presented
- If the installation team require NOC letter from the building management, it shall be ready before the arrival of the installation team
- Max. waiting time for the installation team at the customer’s door – 15 minutes
- Copy of the ID (front & back) of the customer will be taken for the records
- Clear photos of the installation will be taken capturing all the views of the product
- Signature of the customer will be matched with his/her ID
- Copy of proof of purchase will be taken from the customer
- Payment will be collected through the POS machine. Customer should have a valid debit/credit card issued by UAE bank.
- Customer must have the app store or playstore password
- Customer should have strong 2.4 GHz wi-fi network at the site of installation
- Customer should have the Wi-Fi Password.
- There should be a power socket near to the door (maximum 2-3 meter)
Have any questions related to our Yale Care plans? Visit our FAQ page to find what you're looking for.
