The App says “Failed to configure device network”.

Please reset your camera and follow the App set up process to set up your wifi connection again.

During the configuration process you can try the following:

1. During the wifi connection process, try to put your smartphone less than 30cm away from the camera and turn the phone sound on.
2. Try to move the camera closer to your router to complete the set up process. once set up you can move the camera to a different location
3. If your camera supports only 2.4GHz (means it is not a Dual Band Wi-Fi model), please make sure your smartphone is connected to your router’s 2.4GHz Wi-Fi during the configuration.