Access levels and schedules determine how much access a lock user has as well as when they have permission to control the lock.
Yale offers 2 access levels: Owner and Guest. A lock Owner has full access to the lock and Guests have limited access (outlined under Access Levels). Only lock Owners can invite Guests to a lock. When inviting Guests, you can customize their access level and choose to be notified when they operate your lock.
There are also different Access Schedules: Always, Recurring, and Temporary (outlined under Access Schedules).
Access Levels
Owners
Lock Owners are users who:
- Can lock and unlock door via Yale Home App
- Can lock and unlock door via Personal Entry Code (Using Smart Keypad)
- Can use Auto-Unlock
- Can invite/remove other owners
- Can control all lock settings
- Can view activity feed
- Can view guest list
Guests
Guest is the default access level for anyone invited to your Yale Smart Lock, but you can update a person's access level when you invite them to your lock or at any time thereafter. Guest users:
- Can lock and unlock door via Yale Home App*
- Can lock and unlock door via Personal Entry Code (Using Smart Keypad)
- Cannot use Auto-Unlock
- Cannot invite/remove other owners
- Cannot control all lock settings
- Cannot view activity feed
- Cannot view guest list
*Cellular data or an Internet connection is required. Due to the 3 Guest Access Schedules, our servers need to verify that the guest is connecting during the timeframe that they are authorized.
For information on how to change a guest to an owner click here
Access Schedules
Always - Guests will have unlimited access, but the owner can change or delete their access at any time.
Recurring - Guests will have a scheduled access that repeats. i.e. guests will be invited every Tuesday for a short period of time.
Temporary - Guests will have a limited invitation to your home that expires. i.e. guests will have access for a one time use, limited to the date and time you've selected.
