Support for Yale Wi-Fi Bridges
Here you will fins support articles for:
- Yale Connect Bridge
- Yale ConnectX Bridge
Getting Started
Setting Up Yale Wi-Fi Bridges
Yale Wi-Fi Bridges serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone. With Yale Wi-Fi Bridges, you can instantly let visitors into your home when you're not there.
Support for Getting Started
Everyday Use
How to Improve Wi-Fi and Bluetooth Signals for Yale Wi-Fi Bridges?
Yale Wi-Fi Bridges work with your Yale Smart Lock so that you can operate the lock when you are away from home. Your Yale Wi-Fi Bridge acts as a “bridge” between the Bluetooth connection of your Yale Smart Lock, and the Wi-Fi connection of your wireless router.
Support for Everyday Use
Troubleshooting
Troubleshooting the LED Indicator on Yale Wi-Fi Bridges
Yale Wi-Fi Bridges display their current status through an LED indicator light on the front of the device. This page will help you determine the status displayed by the LED indicator and provide troubleshooting steps that can be taken to improve functionality.
Yale Wi-Fi Bridge troubleshooting - iOS 14.2
Apple have made a change to the way Wi-Fi Accessories are setup in the 14.2 release of iOS. Because of this the way Yale Wi-Fi Bridges are setup on iOS has also changes.
Setting Up the Yale Wi-Fi Bridge
Yale Wi-Fi Bridge serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone. With the Yale Wi-Fi Bridge, you can instantly let visitors into your home when you're not there.
How to Improve Wi-Fi and Bluetooth Signals for Yale Wi-Fi Bridge
This question has its own page. Click below to read the full answer.
Support for Troubleshooting
FAQ
What is Yale Wi-Fi Bridge?
Yale Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Home enabled Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.
Can I add a Yale WiFi Bridge to a Lock after the lock is already set up?
Yes. Yale Wi-Fi Bridge requires an active compatible Yale Smart Lock for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi bridge.
Do I need to own a Yale Smart Lock to enjoy Yale Wi-Fi Bridge?
Yes. Yale Wi-Fi Bridge was designed to work with Yale Home enabled Smart Locks.
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