Improving the Wi-Fi Connection to your Doorbell Camera
1. Test the performance of your doorbell indoors
Try operating your doorbell camera running indoors. If your doorbell camera is able to stay online and stream video more consistently in this configuration, your Wi-Fi signal may not be strong enough at your door.
2. Consider moving your wireless router
Depending on your current setup, moving the location of your wireless router closer to the location of doorbell camera may dramatically increase video streaming performance of your doorbell camera.
3. Use your router's 2.4 GHz band
If your router supports both 2.4GHz and 5GHz bands, connecting to your 2.4GHz band can increase your network speed outside your home. 2.4GHz has an easier time traveling through walls and enabling a better signal at your doorbell location.
4. Install a Wi-Fi network extender
You can also improve doorbell camera performance by extending your network’s range near your door. Ideal placement is often about halfway between your router and your doorbell camera. Try different locations and compare results to determine the best final placement.
We've tested a few Wi-Fi extenders that work well:
5. Consider upgrading your Internet service plan
If you have an Internet service plan on the slower side, keep in mind that all of your connected devices are sharing that signal and in some cases this can affect the Doorbell Cam's connection. There's a good chance your connection may improve when your overall Internet service is robust.