Yale

Getting Started with Yale Smart Cabinet Lock

Here you can find support for Getting Started with the Yale Smart Cabinet Lock.

Getting Started FAQ

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  • Your Yale Smart Cabinet Lock can be installed anywhere with a door or drawer that you wish to secure. Typical installations include kitchen cabinets, bathroom cabinets, and desk drawers.

    When installing cabinet lock we recommend you install the cabinet lock as far away from the door hinges as possible.

  • No, the provided screws are not required to be used to install the cabinet lock. You may use them, if you want a more permanent installation of the cabinet lock. Note, when using the double sided tape only you must clean surface before application and allow up to 24 hours for complete bondage.

  • The longer post provided with the Yale Smart Cabinet Lock is used for cabinets that have a face frame or lip. This post can support face frames up to 1” tall and 1 ¼” deep. To install this post, place the post inside the hole in the smart cabinet lock. Place the smart cabinet lock behind the face frame and then close the cabinet door to adhere the post to the cabinet door.

  • Our locks have been tested to operate in temperatures ranging from -22ºF to 140ºF. The cabinet lock must be completely enclosed to ensure the cabinet lock will not be exposed to weather elements.

  • This question has its own page. Click here to read full answer.

  • iOS

    Yale devices are compatible with newer phone models running iOS 14 or greater*. Information to help you determine the compatible iOS devices is available here.

    Android

    Yale devices are compatible with most Android phones equipped with Bluetooth 4.0 and running Android 8* or higher. We routinely test with phones from the major manufacturers, including Samsung, Google, and HTC.

    In some cases on specific phones, the Android Bluetooth stack can get stuck in a bad state, and may need to be re-started by the user by turning Bluetooth on and off. Below are specific devices where performance has been inconsistent:

    • OnePlus Phones 
    • LG V10
    • LG G4
    • LG V10
    • LG G4
    • Realme 7
    • Huawei P30

If you need additional support

You can get a more visual help related to our products at our download center and in our library for support videos. 

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