Yale Safe and Yale Accessories Warranty

Terms & Conditions

1. Our warranty is applicable in Republic of Singapore only.

2. Yale Safe and Yale Accessories (e.g. Remote control, Module, RFID Card/ Sticker, Door viewer, etc.) is twelve (12) months warranty from the date of purchase (Carry in Warranty)

3. ASSA ABLOY Singapore will provide basic repair and /or parts replacement service without charge during the warranty period subjected to the following limitations and exclusion:

  • Malfunctions or damage resulting natural disaster, fires, civil unrest and/or accidents.
  • Defects cause by misuse, physical damage, abnormal operation or handling, negligence and/or any unauthorized tampering/alterations/repairs by any other than ASSA ABLOY Singapore.
  • Battery leakage (even when the original battery is being used).

4. All exchanges must be brought to our office together with the original receipt. If required, a labour fee of S$45.00 applies for safe delivery, or S$80.00 for on-site service (applicable for small safes, remote controls, modules, RFID cards/stickers, door viewers, etc.).

5. ASSA ABLOY Singapore will not be responsible for any loss of property due to malfunctions or defects of the product.