Getting Started with the Yale Smart Outdoor Camera

Here you can find help to set up your Yale Smart Outdoor Camera.

Getting Started FAQ

    • 1 x Yale Smart Outdoor Camera ​
    • 1 x USB C Cable ​
    • 1 x Mounting Bracket​
    • 1 x Mounting Plate ​
    • 2 x Wall screws​
    • 2 x Wall plugs ​
    • 1 x Protected by Yale Sticker​
    • 1 x Quick Start Guide

     

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  • The weight is 205g

     

  • Yale Home is the application to use on your mobile phone. The app is available on Apple App store or Google Play.

    Download the Yale App from the App store or Google Play depending on your device.


    Once you have downloaded the Yale Home app you will need to click on create an account or sign in if you already have an account.

     

  • Yes,  a 2.4 GHz Wi-Fi connection is required to connect your Yale Smart Indoor Camera to your network. 

    NOTE: 5 Ghz Wi-Fi conenction is not supported.

  • Yes, if you are using a mesh network, please make sure that the camera is connecting to the closest mesh node via 2.4 GHz.

  • No, the camera only has the ability to connect via Wi-Fi connectivity to your network, this needs to be a 2.4 GHz networks.

  • To power on the Yale Smart Outdoor Camera, press the power button for one second, the power button is located under the rubber cover on the underside of the camera. Follow the same process to power off the camera.

    The power-on process can be viewed in step 3 of the Yale Smart Outdoor Camera setup video, Click here to view the How to set up your Yale Smart Outdoor Camera video.

     

  • The Yale Smart Outdoor Camera can be placed on surface or be wall mounted with the supplied fittings. 

    If you have already added your Yale Smart Outdoor Camera to your Yale Home account, in the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) select your  Yale Smart Outdoor Camera, scroll down to installation guides and view the in-app videos and images that show you how to install your camera.

    Alternativy, Click here to view the how to setup your Yale Smart Outdoor Camera video.

  • The camera head sits on a ball joint mount, allowing you to set the camera in a position for your preferred field of view.

  • The viewing angle is 154 degrees and the camera has 8 x digital pan and tilt with Wide Dynamic Range (WDR).

  • The Yale Smart Outdoor Camera has a built in 6500mah rechargeable battery that can be charged with the USB-C cable included in the box.

    The camera can also be permanently powered using the Yale Outdoor USB Cable for outdoor installation - sold separately.

  • We recommend powering the Yale Smart Outdoor Camera from a 5 Volt DC 2amp USB C power supply.

  • The Yale Smart Outdoor Camera will be suplied with a partially charged battery. We recommend you fully charge the camera battery  before starting the onboarding and setup process.

    If the battery level is too low (<20%) and no power is connected the onboarding can't commence.

  • It will take approximately 5-6 hours to fully charge the Yale Smart Outdoor Camera with flat battery using a 2 Amp charger, with 1 Amp charger it can take about 1 hr longer.

  • Cloud Recording*

    Video is captured and automatically routed to a secure cloud server, where it is saved for 30 days

    AI Motion Detection*

    Advanced AI-based camera analytics enables the cameras to differentiate between the motion of people, pets, vehicles, and delivery packages in real-time,  the user can choose to enable or disable notifications when motion is detected from these specific groups.

    *Monthly subscription required (in-app optional features)

    Click here to view more information on the Subscription services.

If you need additional support

You can get a more visual aspect of help related to our products from our download center and in our library for support videos. 

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