The camera disconnects frequently, the connection is not stable.

Reason:

  1. The camera is too far away from your Wi-Fi router/AP or there are too many obstacles between your router and camera, therefore the signal is not very good.
  2. There are too many devices linked to your Wi-Fi which occupies too much bandwidth.
  3. There are too many Wi-Fi signals nearby, which can cause interference.
  4. The upload bandwidth is not high enough.

Solution:

  1. Put your smartphone in the same location as your camera, and check the Wi-Fi signal.
  2. Please check with your Internet service provider whether your bandwidth is high enough. Are any other applications or devices within this network having connection or performance issues?
  3. Change the Wi-Fi channel of your router to decrease Wi-Fi interference.