FAQ about Yale Wi-Fi Bridge
Here are the answers to frequently asked questions about Yale Wi-Fi Bridge. If you do not find the answers you are looking for, you can also try our troubleshooting help.
Five common questions about Yale Wi-Fi Bridge
Can I add a Wi-Fi Bridge to a Lock after the lock is already set up?
Yes. Yale Wi-Fi Bridge requires an active compatible Yale Smart Lock for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi bridge.
How does Yale Wi-Fi Bridge work?
Yale Wi-Fi Bridge plugs into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With Yale Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.
How many Yale Smart Locks can one Yale Wi-Fi Bridge device control?
To optimise Yale Wi-Fi Bridge's always-on connection, one Yale Wi-Fi Bridge is currently needed for each Yale Smart Lock.
Do I need to own a Yale Smart Lock to enjoy Yale Wi-Fi Bridge?
Yes. Yale Wi-Fi Bridge was designed to work with Yale Home enabled Smart Locks.
What is Yale Wi-Fi Bridge?
Yale Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Home enabled Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.
Yale Wi-Fi Bridge FAQ
Yale Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Home compatible Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.
Yale Wi-Fi Bridge plugs into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With Yale Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.
Yes. Yale Wi-Fi Bridge was designed to work with our Yale Home compatible Smart Locks
Yes. Yale Wi-Fi Bridge requires an active compatible Yale Smart Lock for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi bridge.
To optimise Yale Wi-Fi Bridge's always-on connection, one Yale Wi-Fi Bridge is currently needed for each Yale Smart Lock.
Yale Wi-Fi Bridge supports 802.11b/g/n (2.4 GHz) Wi-Fi networks.
Yale Wi-Fi Bridge should be installed within 4 metres of your Yale Smart Lock for optimal performance and reliability.
Yale Wi-Fi Bridge supports 100-240V ~ 50-60Hz 0.1A.
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The Yale Home App will seamlessly connect over the best method available, choosing between Bluetooth and Wi-Fi automatically. Simply open the app and navigate to your lock screen and the Yale Home App will do the rest for you.
The icon in the upper right of the lock screen indicates how you are currently connected to your lock.
If you need additional support
You can get a more visual help related to our products at our download center and in our library for support videos.
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