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FAQ about Smart Home CCTV Kit

Here are the answers to frequently asked questions about Yale Smart Home CCTV Kit. If you do not find the answers you are looking for, you can also try our troubleshooting help.

Five most common questions about Smart Home CCTV Kit

Are the cameras wireless?
Yale WIFI cameras do not require a wire to connect it to the DVR, these cameras do however need to be plugged into a power source (these are not battery powered). Only for the first setup, you need to connect the cameras to the router using the ethernet cable. Once the setup is completed you can use the cameras with the wifi connection.
Does the DVR have built-in WiFi?
No, you have to connect this directly to the router using an Ethernet cable. However, you can use wifi extenders with an embedded Ethernet port to get an access point closer to your DVR.
Can I link my Yale alarm and Yale CCTV kit together?
The Yale View App (Android / iOS) can be linked to the Yale Home App (Android / iOS) for quick access to your camera feed when an alarm event happens. When you download and create an account on Yale View App, a link button will be automatically be created in your Yale Home App.
How many wired cameras can I have on my system in total?
This depends on what CCTV system you have.
2 Camera Kits– maximum 4 cameras
4 Camera Kits– maximum 8 cameras
Does Yale produce cameras with audio?
No, although the DVR does supports audio input, to allow the addition of microphones.

Smart Home CCTV Kit FAQ

Left Click – Selects the item covered by the mouse pointer
Right Click – Back or escape function allows you to go back to the previous menu or screen
Scroll Wheel – This allows you to flick through the cameras on full screen.
Left-Clicking inside text box on the DVR screens will enable the keyboard to write.
No, you have to connect this directly to the router using an Ethernet cable. However, you can use wifi extenders with an embedded Ethernet port to get an access point closer to your DVR.
Left LED Light - Recording

Middle LED Light - Power

Right LED Light - Network
Yes, all Yale cameras have infrared night vision.

The Yale View App (Android / iOS) can be linked to the Yale Home App (Android / iOS) for quick access to your camera feed when an alarm event happens. When you download and create an account on Yale View App, a link button will be automatically be created in your Yale Home App.
No, the Smart WiFi and Smart Wired CCTV do not currently support this feature.
This feature is not available.
This depends on what CCTV system you have.
2 Camera Kits– maximum 4 cameras
4 Camera Kits– maximum 8 cameras
No, although the DVR does supports audio input, to allow the addition of microphones.

In main menu > system > setting > event > motion detect > ‘set’ > move mouse to top of screen to reveal the option…
Select ‘red’ for region 1, multiple regions can be set – yellow, blue, green, with different sensitivity /threshold settings as required.
You can have 30 metres of Yale BNC cable, or up to 100 metres of continuous shielded cable.
The system is designed to support up to 2 wifi cameras.

If you need additional support

You can get a more visual help related to our products at our download center and in our library for support videos.

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