By accessing and/or using the App and/or Services you acknowledge that you have read and understood this Privacy Notice and that you authorise us to collect, hold, use and disclose your Personal Information that we receive in connection with your use of the App and/or Services in accordance with this Privacy Notice.

This Privacy Notice applies together with any other applicable terms and conditions that may apply to your relationship and/or engagement with us, including our general Privacy Policy, available here: General Privacy Policy (which applies to your engagement with us other than through the App or Services), as well as our Terms and Conditions available –

For Australia - https://www.assaabloy.com/au/en/legal/terms-and-conditions-of-trade

For New Zealand - https://www.assaabloy.com/nz/en/privacy-center/terms-and-conditions,

Personal Information We Require for Use of the Services

When you download the App and in order to use the Services, we require you to establish an account and collect and store the following: Your name, email, password, telephone number, Product ID and user verification identifiers.

Personal Information collected based on your use of the Services

We collect Personal Information that you may provide about yourself, such as profile pictures and usernames, as well as Personal Information about other people who have access to your Products, such as other family members, guests, service providers like gardeners, house cleaners and/or others (Invitees). For example, you may include email addresses and telephone numbers of Invitees who you are allowing to access your Products. We may ask for access to your contact list and you may consent to providing access to such list which includes Personal Information. Where you provide or allow access to any Invitee(s) Personal Information, you confirm that you have obtained the consent of the relevant Invitee to do so in accordance with this Privacy Notice.

We collect Personal Information that you may include in help requests, customer service correspondence and/or in any feedback you send to us. We also collect Personal Information included in messages that you may send from within the App whether those messages are sent to us, an Invitee or a third party.

If you enable the Auto-Unlock feature, the App will request your consent in order to track your location in order to determine when your App nears Products that you have permission to access (e.g. when you are near home). Location information will only be stored on your device, and not on our servers. This information will tell your mobile device to start listening for your lock more often (increasing the polling). This improves the device’s performance and saves your mobile device’s battery life.

Personal Information we automatically collect.

When you use the App, we will create a user ID. In addition, we also gather the following information for the purposes of providing the Services when you download the App and/or access the Services: usage data about how and when you interact with the Services, Product status, logs of those who lock/unlock your Products, the people that you invite to use the Services and Product, and those people who may invite you to use their products.

We also collect the following information about the devices on which the App is downloaded and the Products you use: operating system of the device on which the App is downloaded (e.g. you, Guests), the version of the App on such devices, information about your Products, including serial numbers, MAC address, software versions on such Products and installation dates.

Personal Information we receive when you use third party products and services. If you access the Services through a third-party (e.g. by managing your device via your television remote or connecting your device to your home security system), use third-party applications or services through the “Works With” feature, otherwise use a third party service provider in connection with the Services and Products, or request or authorise us to give access or information to a third-party service provider (e.g. a delivery service, property management or rental service), then that third party will send information about you and your Invitees, such as User ID.

Invitees. As part of our Services, you may give Invitees permission levels to access your Products - e.g. tounlock and lock your door, and possibly even to pass this access along to others. Needless to say, you must be careful of the people that you invite and the access that you give them. You are responsible for all uses of your account, so be careful to secure this information and only give access to people you trust. Additionally, certain portions of your Personal Information, as well as other information about your use of the Service and your Products may be shared with Invitees, such as your name and the status of the lock (e.g. locked or unlocked).

In connection with the guest invitation process, we may ask for access to your contact list. We will only store information for contacts that you add as guests. We will only access and store such information with your express consent.

If you are an Invitee, we collect your Personal Information when you use the Services and Products, as set out in this Privacy Notice. All such information (including your service usage information) is subject to, and will be used and disclosed as set out in, this Privacy Notice.

We collect and store:

• Information according to the table below which you submit in the App in order to obtain information from us.
• In addition to the information you submit we are gathering information according to the table below.

We may transfer or disclose your Personal Information to the recipients notice below in accordance with the purposes set out in the section above:

• To organisations of the ASSA ABLOY Group, whether or not going to market as ASSA ABLOY, that market, sell and support our solutions in your country, for example, to August Home, Inc. who is responsible for the processing of your Personal Information in relation to Yale Access Products. August Home and any third party service providers may only use your personal data in accordance with our instructions
• To third parties who provide customer support services connected to this product or its functions, but only to the extent necessary to provide these services, for example, to Amazon Web Services who may store your Personal Information on our behalf, or to third parties you choose when you use the “Works With” feature of the Services to connect your Products with such third party products or services, such as Amazon Alexa. Any third party service providers may only use your personal data in accordance with our instructions
• To your Invitees when you invite them to access your Products. For example, if you invite a guest to access your Products, then we will share certain elements of your information with them, such as your name, in order for your guest to understand the invite and access the Product
• To third parties that you choose when you use the “Works With” feature of the Services to connect your Products with such third party products or services
• Digital Analytics providers who provide tools that help us improve your experience. These service providers may only use your personal data in accordance with our instructions.
• When required by law, including to government agencies and institutions.
• To a buyer or a potential future buyer of our business.

We do not sell or rent your Personal Information to third parties.

Privacy policies of other websites: When you use the “Works With” feature in the App, you may be linked to third-party services and websites that you choose. Also, when using the App, you may use features that link you to social media websites, such as Facebook or Twitter. We are not responsible for the privacy practices or content of any of these third parties or the linked sites. Linked sites may collect Personal Information from you that is not subject to our control. We encourage you to review the privacy policies on any linked website you visit.

Some recipients are located in countries outside of Australia or New Zealand. As in some cases these countries have a lower level of protection than that within Australia or New Zealand, when transferring Personal Information Personal Information to countries outside of Australia or New Zealand we will ensure that the third party is subject to comparable privacy laws to Australia or New Zealand or is required to protect the personal information in a way that is comparable to Australia or New Zealand’s privacy laws.

We take measures to protect all Personal Information transferred to a third party, or to other countries, in accordance with applicable data protection laws. A list of countries and recipient entities can be provided upon request, see Contact Us below.

We store Personal Information for as long as necessary to fulfil the purpose for which the information has been collected, and in accordance with our internal record retention schedule. This means that we delete your Personal Information when such information is no longer necessary to process a request, or to manage your account or our client relationship, or to comply with law. Statistics which have been anonymised may be saved for longer.

Access to and correction of Personal Information

You can contact us via the contact details below to:

• request access to any Personal Information which we hold about you;
• comment on or query our Privacy Policy;
• request a correction to your Personal Information;
• make a complaint about our compliance with Australian or New Zealand privacy laws (whichever is applicable)

The Company will deal with such a request in accordance with the requirements of the Australian or New Zealand privacy laws (whichever is applicable).

For further information on our use of cookies, please see our Cookie Policy

We make use of Google Analytics, an analysis service provided by Google, to help us track usage statistics.

We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. If we make any significant changes, we will endeavour to provide you with reasonable notice of such changes through our website or the App, or via other means such as email. Your continued use of the product after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using this product.

We take reasonable steps to protect Personal Information from unauthorised access, use, loss, misuse, modification, interference or disclosure. Where your Personal Information is provided to us electronically (including over the internet or via the use of any apps) we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

If we collect any unsolicited Personal Information or if we no longer need the information for our activities or functions, we will, if practicable and reasonable to do so, destroy the information or ensure that the information is de-identified.

If you believe your account has been compromised, please notify Us immediately. We cannot be held responsible for any losses resulting from your account being compromised.