Yale Smart Products - Privacy Notice - South East Asia - 隱私權聲明 - 東南亞

This notice covers the products, software, applications and services which are Yale-branded and sold within Southeast Asian regions, including without limitation, Yale smart products broadly Smart Locks, Digital Safes and Accessories (“Products”) and associated mobile applications, the Yale Home mobile app, including corresponding services and web portals (collectively “Services”). Yale smart products and associated Services are aimed at use by adults and not children. You should be at least the age of majority in the country where you live to Home and use the Services. If a person under the age of majority intends to make use of a Yale smart product or associated Services, it must be with the permission of that person's parent or guardian.

本聲明適用於,在東南亞地區銷售的,Yale品牌之產品、軟體、應用程式和服務,包括但不限於,概屬於Yale智能產品者,例如Smart Locks、Digital Safes and Accessories(以下簡稱「Products」)與相關的手機應用程式、Yale Home手機應用程式,包括相應的服務和入口網站(以下合稱「Services」)。Yale智能產品與相關的Services,是針對由成人(而非兒童)使用為目的。在您居住與使用Services的國家內,您應至少達到成年年齡。如果一個未成年人意欲使用Yale智能產品或相關Services,必須獲得該未成年人的父母或監護人之同意。

ASSA ABLOY, its affiliated companies and subsidiaries (collectively “ASSA ABLOY”, “we”,“us”, or “Yale”) are committed to protecting your personal data when you use the Services. The full list of ASSA ABLOY subsidiaries is available here . The purpose of this Privacy Notice is to describe how we collect, use and process the personal data that we receive in connection with your use of the Services, as follows:

ASSA ABLOY、其關聯公司和子公司(以下合稱「ASSA ABLOY」、「我們」、「我們」或「Yale」)致力於,在您使用Service時,保護您的個人資料。ASSA ABLOY子公司的完整清單,可於此取得。本隱私權聲明之目的,係描述我們如何蒐集、使用與處理,在您使用Services時,我們接收到的個人資料,具體如下:

  • How we treat data relating to the Yale Home products/Services 

我們如何處理與Yale Home產品/Services有關的資料

  • What personal data we may collect 

我們可能蒐集哪些個人資料

  • How and why we use your personal data 

我們如何及為何使用您的個人資料

  • Who and where is your personal data transferred to 

您的個人資料會被移轉給誰及移轉至何處

  • How long will we store your personal data 

我們會儲存您的個人資料多久

  • How we protect your personal data 

我們如何保護您的個人資料

  • Your rights 

您的權利

  • Cookies 

Cookies

  • How we can make changes to this notice 

我們能如何更動本聲明

  • Contact us

聯繫我們

Please click on the links above to navigate directly to the relevant section of this privacy notice. The first link relates to Yale Home products only, whereas the remainder of the notice relates to all personal data Yale process across its range of smart products, including Yale Home products.

請點選上面的連結網址,以直接瀏覽本隱私權聲明的相關部分。第一個連結網址,所涉單只(Yale在)Yale Home產品(處理的個人資料),而本聲明的其餘部分,則涉及Yale在其一系列智能產品中(包括Yale Home產品)處理的所有個人資料。

Yale Smart products and services are offered by Security & Risk Communications Limited (trading as Yale), registration number 417550, of Parkway Business Centre, Ballymount, Dublin 24, which is the “data controller” (or equivalent under applicable law) for the purposes of registering an account for the App and your use of the Services to operate your products. Security & Risk Communications Ltd is part of the ASSA ABLOY Group of companies.

Yale Smart產品和服務,係Security & Risk Communications Limited(以Yale名義進行交易)提供,註冊號碼為417550,地址為Parkway Business Centre, Ballymount, Dublin 24。就註冊App帳戶與您使用Services以操作您的產品之目的而言,Security & Risk Communications Limited為「資料控管人」。(或在適用法規下的同等之人)Security & Risk Communications Ltd是ASSA ABLOY Group公司群的一分子。

For other processing activities which are not relating to the operation and management of the Services, but are related to your use of the Yale smart products, such as when you contact customer support or when Yale send you marketing communications in accordance with your preferences. The list of the "data controller" (or equivalent under applicable law)responsible for the collection, use and processing of your personal data is here.

無關Services的操作和管理,但與您使用Yale智能產品有關的其他處理活動,例如,當您聯繫客戶支援,或當Yale根據您的喜好而向您發送行銷資訊時。負責蒐集、使用及處理您個人資料的「資料控管人」(或在適用法規下的同等之人),清單在此

How we treat data relating to the Yale Home products/Services:我們如何處理與Yale Home產品/Services有關的資料

  • What personal data do we collect for Yale Home products/Services? 

我們為Yale Home產品/Services蒐集什麼個人資料?

  • Who and where will your personal data be transferred to? 

您的個人資料會被移轉給誰及移轉至何處?

  • Invitees

Invitees

What personal data do we collect for Yale Home products/Services? 我們為Yale Home產品/Services蒐集什麼個人資料

Personal Data We Require in connection with Yale Home Products, including the purchase, delivery and installation of Yale Home Products or queries relating to these Products

與Yale Home Products相關(包括購買、送貨和安裝Yale Home Products,或與這些Products相關之詢問),我們所需的個人資料

When you purchase any Yale Home Products or send us queries or requests in relation to the Yale Home Products, we will collect information such the following:

當您購買任何Yale Home Products,或向我們寄發與Yale Home Products相關的詢問或請求時,我們將蒐集如下之資訊:

 

  • Your name

您的姓名

  • Email address – This is optional, but we recommend you provide your email address which allows a second way to verify your identity, helping to increase your account security

電子信箱地址– 非必要的資訊,但我們建議您提供電子信箱地址作為第二種驗證身分的方式,以幫助提升您帳戶的安全性。

  • Home address

家庭地址

  • Delivery address

送貨地址

  • Telephone number.

電話號碼

Single sign-on services單一登入服務

We allow you to use providers of single sign-on services (such as Google, WeChat, or Apple) with whom you already have an account to create a Yale Home account. You can decide what personal data we can see and use when creating an account using a single sign-on service. For more information about how your personal data may be processed when you use such a single sign-on service, please refer to the single sign-on service provider’s privacy notice.

我們允許您使用您已有帳戶的單一登入服務的供應商(像是Google、微信或蘋果)來創建Yale Home帳戶。當使用單一登入服務創建帳戶時,您可以決定我們能看到以及使用的個人資料。更多關於您的個人資料會如何被處理的相關資訊,請參見單一登入服務的供應商之隱私權聲明通知。

Personal data we require for use of the Services就使用Services,我們所需的個人資料

When you download the App and in order to use the Services, we require you to establish an account and collect and store the following:

當您下載App,且為了使用Services,我們需要您建立一個帳戶,並蒐集與保存下述:

  • Name

姓名

  • Email address

電子信箱地址

  • Password

密碼

  • Telephone number

電話號碼

  • Product ID

Product ID

  • User verification identifiers.

使用者驗證識別碼

Personal data collected based on your use of the Services基於您使用Services而蒐集的個人資料

About you and others關於您和其他人

We collect personal data that you may provide about yourself, such as user-name, as well as personal data about other people who have access to your products, such as other family members, guests, service providers like gardeners, house cleaners and/or others (“Invitees”). For example, you may include email addresses and telephone numbers of Invitees who you are allowing to access your products, as well as the unique pin codes or user codes you may create for them. When you provide us with the personal data of any Invitees or third parties, where required by applicable law, you confirm that you have provided this Privacy Notice to such third parties and that you have obtained their consent for the disclosure of their personal data to us as well as our subsequent processing.

我們蒐集您可能提供的,您自己的個人資料(例如使用者名稱),及其他能存取您的產品之其他人(例如其他家庭成員們、客人們、服務提供者們(例如園丁、房屋清潔人員及/或其他人))(以下簡稱「Invitees」)的個人資料。舉例而言,您可以(提供)包括您允許存取您的產品之Invitees的電子信箱地址和電話號碼,以及您可能為其創建的唯一 PIN 碼或用戶代碼。當您在適用法律的規定下,向我們提供任何Invitees或第三人的個人資料時,您確認您已經將本隱私權聲明提供給這些第三人,且您已取得他們的同意,(得)揭露其個人資料給我們,及(同意)我們的後續處理。

We may ask for access to your contact list and you may consent to providing access to such list which includes personal data.

我們可能會請求存取您的聯絡人清單,而您得同意對含有個人資料的此等清單之存取。

When setting up your products we will gather details about the positioning and use of the products, for example you can name a device or a ‘security area’ within your property, such as kitchen or garage.

在設定您的產品時,我們將收集有關產品定位和使用的詳情,例如,您可以命名您物业內的設備或“安全區域”,例如廚房或車庫。

Location 地點

If you enable the Auto-Unlock feature for a smart door lock and disarming prompts for an alarm system, the App will request your consent to track your location in order to determine when your device nears products that you have permission to access (e.g. when you are near home). Location information will only be stored on your device, and not by Yale. This information will tell your mobile device to start listening for your product more often (increasing the polling). This improves the device’s performance and saves your mobile device’s battery life.

如果您啟用智慧門鎖的Auto-Unlock機能以及解除警報系統的提示,App將請求您同意追蹤您的位置,以辨識您的裝置何時接近您有權存取的產品(例如,當您在家附近時)。位置資訊將只儲存在您的裝置上,而非由Yale存儲。此一資訊將讓您的行動裝置,開始更加頻繁地注意您的產品(增加探詢)。這可以提高該裝置的性能,並節省您行動裝置的電池壽命。

Fingerprints指紋

Certain products contain a fingerprint scanner, allowing the use of a fingerprint as an approved credential to operate a product. For instance, a fingerprint can be used to open a smart door lock, in the same way as using a pin code. Products containing a fingerprint scanner do not store an image of a fingerprint when one is registered. Instead, the fingerprint is stored as a digital representation in the form of a binary code. This code cannot be reversed to create a copy of a fingerprint. The fingerprint data is encrypted and only stored in the device. Yale cannot view or access the fingerprint data and it is not backed up to a cloud.

部分產品有指紋掃描器允許指紋作為核准的身分驗證資訊,以操作產品。例如:指紋可以用於打開智慧門鎖,與使用密碼一樣的方式。於指紋登記時,設有指紋掃描器的產品不會儲存指紋的圖像。相反地,指紋以二元碼的形式的數位表示儲存。該元碼無法被逆回去創建指紋的副本。指紋資料被加密且僅儲存於裝置中。Yale無法查看或存取指紋資料,而且不會備份到雲端。

You are in control of how your fingerprint is used. It is not necessary for a fingerprint to be registered for a product to function. Fingerprint functionality is provided for the convenience and preference of customers, so you can choose to enroll a fingerprint. We therefore rely on your explicit consent to process fingerprint data. If you change your mind and do not want to use a fingerprint as a credential, you can delete it from the device at any time.

您可以控制您的指紋如何被使用。不需要登記指紋才能使產品運作。指紋功能係為提供便利性以及消費者的喜好,所以您可選擇註冊指紋。我們基於您的明示同意處理指紋資料。若您改變心意並不願使用指紋作為身分驗證資訊,您可在裝置上隨時刪除。Cameras攝影機
If you have a camera, it will capture image recordings of the areas in view of the camera, depending on where you position it around your property. It may also capture audio as part of the recording depending on the product used and the settings selected. As a result, the recordings may be of you and your family and friends, as well as other visitors to your property. The images captured can be limited by making use of the Privacy Zone feature, which allows you to black-out areas in the image when they are recorded or live-streamed.

如果您有攝影機,它將捕捉攝影機視野範圍內區域的影像紀錄,具體取決於您將其放置在您的物業周圍的哪一位置。根據所使用的產品和選擇的設置,它還可以捕獲聲音作為紀錄的一部分。因此,紀錄中可能會有您和您的家人、朋友,以及其他訪客的聲音。可以利用隱私區域(Privacy Zone)功能來限制所捕獲的影像,該功能可讓您在錄製或直播影像時屏蔽影像中的區域。

You are always in control of who can see your recordings. In order for someone other than you to access and view your recordings, you must provide your permission. This could be done by providing access to an Invitee, or to Yale in the event of a security concern at your property when you subscribe to our 24/7 monitoring service so we can determine if it is a false alarm or whether the police should be notified or a security guard sent to your home. We take the security of our customer’s recordings very seriously and use a range of measures to keep recordings safe, such as encryption and using a two-step verification process when a new device is used to sign in to an account to view recordings.

您始終可以控制誰可以查看您的紀錄。為了讓您以外的人存取和查看您的紀錄,您必須提供您的許可。這可以透過向Invitees提供存取權限來實現,或者在您訂閱我們的全天候監控服務時向Yale提供存取權限來實現,以便我們確定是否為誤報,或者是否應當通知警方,或者保全是否應當上門。我們非常重視客戶紀錄的安全性,並採取一系列措施來確保紀錄的安全,例如加密和在使用新裝置登入帳戶查看紀錄時使用兩步驟驗證流程。

Some cameras include detection features, allowing detection of people, pets, vehicles and parcels. You can then customize notifications based on what is detected. These detection features do not recognize individuals or specific vehicles, and as such Yale does not process personal data in order to provide these features.

有些攝影機具有偵測功能,允許偵測人、寵物、車輛和包裹。您可以繼而根據偵測到的內容自訂通知。這些偵測功能無法識別個人或特定車輛,因此Yale不會為了提供這些功能而處理個人資料。

In many countries there are data protection laws, such as the General Data Protection Regulation (GDPR), which may apply to your use of our camera and CCTV products. It is your responsibility to make sure your use of our products complies with relevant data protection laws. As an example, you should consider displaying a notice to inform visitors to your property that you are capturing visual and audio recordings, and make use of the ‘privacy zone’ feature to help you avoid capturing images of neighbouring properties or public places. You should also consider when and with whom you share recordings, and where they are shared. For example, posting a recording on social media may affect the privacy rights of individuals captured within the recording. If you are unsure whether your intended use of a camera or CCTV system complies with data protection laws in your country, you should refer to the data protection authority for your country. Details of data protection authorities can be found in the ‘Your rights’ section below.

許多國家都有資料保護法,例如《一般資料保護規則》(GDPR),這些法律可能適用於您對我們的攝影機和閉路電視產品的使用。您有責任確保您對我們的產品的使用符合相關的資料保護法。例如,您應該考慮張貼通知,告知您的物業的訪客您正在採集視覺和聲音紀錄,並利用隱私區域(Privacy Zone)功能來幫助您避免採集鄰近物業或公共場所的影像。您還應該考慮何時、與誰分享紀錄,以及在何處分享。例如,在社群媒體上發布紀錄可能會影響紀錄中捕捉到的個人的隱私權。如果您不確定您對攝影機或閉路電視系統的計劃使用是否符合您所在國家的資料保護法,您應該諮詢您所在國家的資料保護機構。資料保護機構的詳情可以在後述「您的權利」部分找到。

 

Personal data we automatically collect 我們自動蒐集的個人資料

When you use the App, we will create a user ID. In addition, we also gather the following information for purposes of providing the Services when you download the App and/or access the Services:

當您使用App時,我們將建立一個使用者 ID。此外,當您下載App及/或存取Services時,我們也為了提供Services之目的而蒐集下述資訊:

  • Usage data about how and when you interact with the Services

關於您如何及何時與Services互動的使用資料

  • Product status

Product(的)狀態

  • Logs of those who lock/unlock your products

誰鎖定 / 解鎖您產品的紀錄

  • The people that you invite to use the Services and product

您邀請使用Services和產品之人

  • Those people who may invite you to use their products.

可能邀請您使用其產品之人

We also collect the following information about the devices on which the App is downloaded and the products you use:

我們也蒐集有關下載App的裝置與您使用的產品之以下資訊:

  • Operating system of the device on which the App is downloaded (e.g. you, Guests)

下載App的裝置之作業系統(例如,您、Guests)

  • The version of the App on such devices

該裝置上的App之版本

  • Information about your products, including serial numbers, MAC address, software versions on such products and installation dates.

有關您產品的資訊,包括序號、MAC地址、該產品上的軟體版本及安裝日期

Personal Data we receive when you use third party products and services 當您使用第三方產品與服務時,我們收到的個人資料

If you access the Services through a third-party (e.g. by managing your device via your television remote or connecting your device to your home security system), use a third-party application or service through the “Works With” feature, otherwise use a third-party service provider in connection with the Services and products, or request or authorize us to give access or data to a third-party service provider (e.g. a delivery service, property management or rental service), then that third party will send data about you and your Invitees, such as User ID.

如果您透過第三方存取Services(例如,透過電視遙控器管理您的裝置,或將您的裝置連接到您的家庭安全系統)、透過「Works With」機能使用第三方應用程式或服務、以其他方式使用與Services和產品有關的第三方服務供應商,或要求或允許我們提供存取或資料給第三方服務供應商(例如,送貨服務、物業管理或租賃服務),則該第三方將發送關於您與您的Invitees的資料,例如User ID。

In-app news & offers App內提供的訊息以及優惠

In the Explore section of the app we provide information and news about new products, offers and services. This information is provided to all app users at a country / language level, and is not targeted to individual app users based on the products they use in the app. If you would like to receive tailored offers based on the products and services you receive from Yale, you can provide consent to do so. If you choose to provide consent, we will use details of the products you hold and use to provide you with tailored in-app messages and notifications about Yale products and services which we think you’ll love. For example, if you use a smart door lock and an alarm system, we may send you an offer about a camera which we think will work with and complement your existing products to improve your overall home security. You can unsubscribe at any time by updating your preferences in the App Consents section of the app menu.

在App內的Explore部分,我們提供新產品的資料與訊息、方案以及服務。該資料按國家/語言提供給所有App的用戶,且不會依用戶在App中使用的產品,針對個別App的用戶提供資訊。若您想收到依照您於Yale收到的產品以及服務而客製化的方案,您可同意讓我們為之。若您選擇同意,我們會使用您持有以及使用產品的特徵去提供您我們認為您會喜歡的有關Yale產品與服務而客製化App內提供的訊息及通知。例如:若您使用智慧門鎖與警示系統,我們可能會寄我們認為將配合您現有的產品並加以幫助之有關攝影機的方案,以提高您的整體家庭的安全性。您可在App選單中App Consents的部分更新您的喜好,隨時取消訂閱。We will tell you when it is mandatory for you to provide us with personal data – if you do not provide us with such requested personal data, you may not be able to use the Services, Product or the App.

當請求您提供個人資料給我們之要求具有強制性時,我們會告知您 –  假如您不提供這類被請求的個人資料給我們,您可能無法使用Services、Product或App。Who and where will your personal data be transferred to? 您的個人資料將被移轉給誰及到何處?

We will transfer personal data for the purposes set out in the section entitled “How and why we use your personal data”;

我們將依標題為「我們如何及為何使用您的個人資料」一節中所載之目的,移轉個人資料;

  • To other organisations of the ASSA ABLOY Group which support the manufacturing and operation of the Yale Home products and Services.

給支援製造與運作Yale Home產品與Services的ASSA ABLOY Group的其他組織。

  • To third parties which provide support services connected to the Yale Home products and Services and its functions, but only to the extent necessary to provide these services, for example, to Amazon Web Services who may store your personal data on our behalf, or to an SMS service provider to allow us to send you one-time verification codes during the registration process or when you subsequently sign in to the App.

給與Yale Home產品和Services及其功能相關的支援服務之第三方,但僅限於提供這些服務所需之範圍。例如,提供給Amazon Web Services,其可能代表我們儲存您的個人資料;或提供給SMS服務供應商,以便我們能在註冊過程中或您日後登入App時,向您發送一次性驗證碼。

  • With third parties that provide support services for some existing Yale Home products and Services, such as for customer support purposes.

給一些為現行Yale Home產品和Services提供支援服務的第三方。例如,出於(提供)客戶支援(服務)之目的。

  • To Digital Analytics providers who provide tools that help us improve your experience, as well as Market Research agencies which support us to understand how our products are used and viewed by customers. These service providers may only use your personal data in accordance with our instructions and this Privacy Notice.

給提供工具幫助我們改善您的體驗之Digital Analytics供應商,及協助我們了解客戶如何使用與看待我們產品之市場研究機構。這些服務供應商只能依照我們的指示及本隱私權聲明,使用您的個人資料。

  • To your Invitees when you invite them to access your products. For example, if you invite a guest to access your products, then we will share certain elements of your information with them, such as your name, in order for your guest to understand the invite and access the product.

給得到您邀請而能存取您產品之您的Invitees。舉例,如果您邀請一位客人存取您的產品,則我們將分享您的某些資訊(例如,您的姓名)給該客人,以便您的客人了解邀請並存取產品。

  • To third parties that you choose, such as when you use the “Works With” feature of the Yale Home app, to connect your products with such third party products or services, or use a method of connection initiated via a third party product, service or application.

給您選擇的第三方。例如,當您使用Yale Home應用程式的「Works With」機能,將您的產品與這類第三方產品或服務連接時,或使用透過第三方產品、服務或應用程式啟動的連接方法。

  • To a buyer or a potential future buyer of our business.

給(購買)我們業務的買家或潛在未來買家。

  • As required by law

根據法律規定

Invitees Invitees

As part of our Services, you may give Invitees permission levels to access your products - e.g. to unlock and lock your door, and possibly even to pass this access along to others. Needless to say, you must take care when choosing the people that you invite and the level of access that you choose to give them. You are responsible for all uses of your account, so be careful to secure this information and only give access to people you trust. Additionally, certain portions of your personal data, as well as other information about your use of the Service and your products may be shared with Invitees, such as your name and the status of the lock (e.g. locked or unlocked).

作為我們Services的一部分,您可提供Invitees存取您的產品之權限級別 -- 例如,解鎖和上鎖您的門,及甚至可將這種權限傳予其他人。不待多言的是,當您選擇您邀請的人及您給他們的存取(權限)級別時,您必須謹慎。對於您帳戶的各式使用,皆由您負責。因此,請謹慎保護這些資訊,只提供存取(權限)給您信任的人。此外,您個人資料的某些部分,及有關您使用Service和您的產品之其他資訊,可能會(被)分享給Invitees,例如您的姓名與鎖的狀態(舉例,上鎖或解鎖)。

In connection with the guest invitation process, we may ask for access to your contact list. We will only store information for contacts that you add as guests. We will only access and store such information with your express consent.

在客人邀請過程中,我們可能會請求存取您的聯絡人清單。我們將只儲存,您加為客人之聯絡人的資訊。我們將只有在您明確同意下,才存取和儲存這些資訊。

If you are an Invitee, we collect your personal data when you use the Services and products, as set forth in this Privacy Notice. All such information (including your Service usage information) is subject to, and will be used and disclosed as set forth in, this Privacy Notice.

如果您是Invitee,當您使用Services和產品時,我們會依本隱私權聲明所述地蒐集您的個人資料。所有的這些資訊(包括您的Service使用資訊),都涵蓋於本隱私權聲明的範圍內,並將依本隱私權聲明所述地使用與揭露。

What personal data we may collect? 我們可能蒐集什麼個人資料?

In addition to the information described in the section above “What personal data do we collect for Yale Home Products/Services?”, we collect and store the information set out in the table below when you register for and use the Services:

除了前揭「我們為Yale Home產品/Services蒐集什麼個人資料?」一節所述的資訊外,當您註冊與使用Services時,我們蒐集和儲存下表所載之資訊:

App

User submitted

使用者提交

Gathered information

蒐集的資訊

Yale Alarm

Telephone number, email address, password, pictures

電話號碼、電子信箱地址、密碼、圖片

Device ID, IP address, activity logging, information about your browsing behavior

裝置 ID、IP 地址、活動紀錄、有關您瀏覽行為的資訊

Yale View

Email address, password, pictures

電子信箱地址、密碼、圖片

Device ID, recording image thumbnail (to help customers navigate recording lists), activity logging, IP address, information about your browsing behavior

裝置 ID、紀錄圖像縮圖(幫助客戶瀏覽錄音清單)、活動紀錄、IP 地址、有關您瀏覽行為的資訊

Yale Home View

Email address, password

電子信箱地址、密碼

Device ID, IP address, activity logging, information about your browsing behavior

裝置 ID、IP 地址、活動紀錄、有關您瀏覽行為的資訊

Yale CCTV

None

Device ID, IP address, activity logging, information about your browsing behavior

裝置 ID、IP 地址、活動紀錄、有關您瀏覽行為的資訊

Yale Conexis L1

Name, email address

姓名、電子信箱地址

Device ID, activity logging, information about your browsing behavior

裝置 ID、活動紀錄、有關您瀏覽行為的資訊

Yale Home (for further information see “What personal data do we collect for Yale Home products/Services?”)

Yale Home(更多資訊請見「我們為Yale Home產品/Services蒐集什麼個人資料?」)。

Name, email address, password, telephone number, product ID and user verification information, pictures

姓名、電子信箱地址、密碼、電話號碼、產品 ID和使用者驗證資訊、圖片

Device ID, IP address, activity logging, information about your browsing behavior

裝置 ID、IP 地址、活動紀錄、有關您瀏覽行為的資訊

How and why we use your personal data? 我們如何及為何使用您的個人資料?

Where required by applicable law, we will obtain your consent to the collecting, using and/or disclosing of your personal data.

在適用法律的規定下,就蒐集、使用與/或揭露您的個人資料,我們將取得您的同意。

 

Why do we process this personal data?

我們為何處理這些個人資料?

What is the legal basis for such processing?

這等處理的法律依據為何?

To provide you with the service you request when using the product. This may include processing your purchase of the product and delivering and installing the product, identifying/authenticating you when you use a Yale app, providing any features and functionality in a Yale app and the products that you elect to use, maintenance which includes software updates, and communicating with you specific to the Services.

當您使用產品時,提供您請求的服務。這可能包括,處理您的產品購買、交付與安裝(產品);在您使用Yale應用程式時識別/檢證您;在Yale應用程式和您選擇使用的產品,提供任何機能和功能;維護(包括軟體更新);及特別就Services,與您進行溝通。

Using your personal data in this way is necessary for us to respond to your request. We are performing our obligations under the agreement we have with you to provide the services you have requested. We are unable to provide the services without processing your personal data.

以這種方式使用您的個人資料,對於我們回應您的請求,有其必要。我們在履行與您之間的協議下之義務,提供您請求的服務。如果不處理您的個人資料,我們無法提供服務。

To personalise the Services for purposes of you signing in and using the Services and your products, including to set up and manage your account, for example by providing customer support and sending you notifications of changes to your account details.

出於您登入與使用的Services及您的產品之目的,將Services個人化,包括設置與管理您的帳戶。例如,提供客戶支援,及就您的帳戶細節更動,向您發送通知。

Using your personal data in this way is necessary for us to provide you with the service. We are performing our obligations under the agreement we have with you to provide the services you have requested. If we are prohibited from processing your personal data in this way, we will be unable to manage your account and our service to you will deteriorate or be terminated.

以這種方式使用您的個人資料,對於我們回應您的請求,有其必要。我們在履行與您之間的協議下之義務,提供您請求的服務。如果我們被禁止以這種方式處理您的個人資料,我們將無法管理您的帳戶,我們對您的服務,將會品質下降或被終止。

To record calls in relation to our provision of customer services.

與我們提供的客戶服務相關之通話,進行錄音。

Prior to the call commencing you will be told the call is being recorded. Record telephone calls is within Yale’s legitimate interests to enable us to provide a better quality service and to ensure we respond efficiently to your query.

在通話開始之前,您將被告知,該通話正被錄音。錄音通話是Yale的正當利益,讓我們能夠提供更好品質的服務,並確保我們有效地回應您的詢問。

To ensure only you and your Invitees have access to the products.

為了確保只有您和您的Invitees能存取產品。

We are performing our obligations under the agreement we have with you to provide the services you have requested.

我們在履行與您之間的協議下之義務,提供您請求的服務。

To share data with third parties, such as using the ‘Works With’ feature of the Yale Home app, to allow products to be operated via third party products or services, or to allow a service provider to access your property using the Yale In-Home Service.

分享資料給第三方。例如,使用Yale Home應用程式的「Works With」機能,允許透過第三方產品或服務操作產品,或者允許服務供應商使用Yale In-Home Service存取您的財產。

We share your data to these third parties based on your consent and under your instruction.

我們基於您的同意及指示,分享您的資料給這些第三方。

To protect the security of our services and products, to detect or prevent unauthorized use of the service or product and / or to detect and prevent fraud, virus attacks, etc.

為了保護我們的服務和產品之安全性,檢測或防止對服務或產品的無權使用與/或檢測和防止詐欺、病毒攻擊等。

It is in our legitimate interests to process personal data in maintaining the security of your personal data and the integrity of our services and networks.

在維護您的個人資料的安全性,及維護我們的服務與網絡之完整性方面,處理個人資料,是我們的正當利益。

To carry out statistical analysis and behavioral analysis about the product to better understand how our product is used and make improvements.

進行產品的統計分析及行為分析,以更加了解我們的產品如何被使用,並進行改善。

We may rely on consent, where you have provided it. We may also, where appropriate, rely on  our legitimate interest to look at this information to understand how our product is being used and manage and improve the service we can provide to you and other users. Since the personal data that we will process for these purposes is limited and, for statistical analysis, often in an aggregated and anonymous format, we have concluded that our legitimate interest to conduct the improvements and analysis does not impede your privacy interest.

我們可能基於您已提供的同意。我們亦可能於基於我們的正當利益在適當的情況下,查看這些資訊以了解我們的產品如何被使用與管理與改善我們可向您和其他使用者提供的服務。由於我們出於這些目的而處理的個人資料,是有限的,就統計分析而言,往往以匯總和匿名的形式,我們得出的結論是,我們進行改善和分析的正當利益,無礙於您的隱私利益。

To invite you to participate in market research.

邀請您參加市場調查。

It is in our legitimate interest to gain insight into the performance of our services and to research new business opportunities.

了解對我們服務表現的觀察意見,及研究新的商業機會,是我們的正當利益。

To send you communications about relevant products or services which may be of interest.

就您可能感興趣的相關產品或服務,向您發送資訊。

We may send you communications about products and services which may be of interest to you. We may rely on consent, where you have provided it. We may also, where appropriate, rely on our legitimate interest to send such communications.

就您可能感興趣的產品和服務,我們可能會向您發送資訊。在您有提供同意的情況下,我們可基於您的同意。我們也可,在適當的情況下,基於我們的正當利益,發送此類資訊。

 

You can unsubscribe from marketing emails at any time using the unsubscribe link in each email we send to you. You can also object to receiving all direct marketing, just let us know using the details in the ‘Contact us’ section below.

您可在任何時候,透過我們寄給您的每封電子郵件內的取消訂閱連結網址,取消訂閱行銷電子郵件。您也可以拒絕接受所有的直接行銷,只要透過後方「聯繫我們」一節所述,告知我們。

To comply with legal requirements to which we are subject, such as tax, accounting/financial reporting requirements, mandatory disclosures and/or law enforcement.

為了遵守我們必須遵循的法律規定,例如稅、會計/財務報告、強制揭露及/或執法等等之類的規定。

Using your personal data in this way is necessary for us to comply with our legal obligations.

以這種方式使用您的個人資料,對於我們履行我們的法律義務,有其必要。

Who and where is your personal data transferred to? 您的個人資料會被移轉給誰及移轉至何處?

We may transfer your personal data for the purposes set out above:

我們可能為前揭目的而移轉您的個人資料:

  • To organisations of the ASSA ABLOY Group, whether or not going to market as ASSA ABLOY, that market, sell and support our solutions in your country.

給在您的國家行銷、銷售與支援我們的解決方案之ASSA ABLOY Group的組織,無論(該組織)是否將以ASSA ABLOY之名行銷於市場上。

  • To third parties who provide services connected to this product or its functions (including payment processors, insurance companies, IT support services and third-party vendors involved in sending marketing communications), but only to the extent necessary to provide these services, for example, to Amazon Web Services who may store your personal data on our behalf.

給提供與此產品或其功能相關服務的第三方(包括支付處理商、保險公司、IT支援服務,及參與發送行銷資訊的第三方供應商),但僅限於提供這些服務所需之範圍。例如,Amazon Web Services可能代表我們儲存您的個人資料。

  • To Invitees or third parties that you have requested we send your personal data to, for example when using the “connected to” or “Works with” functions on some devices (see “How we treat data relating to the Yale Home products/Services”).

給Invitees或您請求我們發送您個人資料的第三方。例如,在某些裝置上使用「連接至」或「Work With」功能時(請見「我們如何處理與Yale Home產品/Services有關的資料」)。

  • When required by law, including to government agencies and institutions, where legally required.

依法律之規定,包括依法提供給政府機關與機構。

  • To a buyer or a potential future buyer of our business. We do not sell or rent your personal data to third parties.

給(購買)我們生意的買家或未來潛在買家。

  • We do not sell or rent your personal data to third parties.

我們不會把您的個人資料,出售或出租給第三方。

Some recipients are located in jurisdictions outside the EU/European Economic Area (EEA) or the place where you are accessing our Products, Services and the App from (“Relevant Jurisdiction”). As in some cases these jurisdictions have a lower level of protection than that within the Relevant Jurisdiction, when transferring personal data to jurisdictions outside the Relevant Jurisdiction, we put in place measures (such as the standard contractual clauses approved by the European Commission) to ensure a sufficient level of protection for your personal data.

某些接收方是處於,歐盟/歐洲經濟區(EEA)或您存取我們的Produces、Services和App之處(以下簡稱「Relevant Jurisdiction」)以外的管轄區。在某些情況下,這些管轄區(在保護個人資料方面)的保護程度,低於Relevant內(在保護個人資料方面)的保護程度。當我們移轉個人資料到Relevant Jurisdiction以外的管轄區時,我們採取了一些措施(例如,歐洲執行委員會核准的標準契約條款),以確保您的個人資料受到足夠的保護。

We take measures to protect all personal data transferred to a third party, or to other jurisdictions, in accordance with applicable data protection laws. A list of jurisdictions and recipient entities can be found here.

我們依據適用的資料保護法律,採取措施保護所有移轉到第三方或其他管轄區的個人資料。管轄區與接收方實體的清單,可見於此:

 

ASSA ABLOY Singapore Pte Ltd

ASSA ABLOY Opening Solutions Malaysia Sdn BHD

ASSA ABLOY Vietnam Company Ltd

ASSA ABLOY (Thailand) Limited

ASSA ABLOY Hong Kong Ltd

PT ASSA ABLOY Indonesia

ASSA ABLOY Philippines

ASSA ABLOY Hong Kong Ltd (Taiwan Branch)

Privacy policies of other websites其他網站的隱私權政策

When request that your information is shared with a third party, such as if you use the “Works With” feature in the Yale Home app, you may be linked to third-party services and websites that you choose. Also, when using the apps, you may use features that link you to social media websites, such as Facebook or X, for example if you chose to share a CCTV recording using the share functionality provided by your device operating system. We are not responsible for the privacy practices or content of any of these third parties or the linked sites. Linked sites may collect personal data from you that is not subject to our control. We encourage you to review the privacy policies on any linked website you visit.

當要求您的資訊分享給第三方時,例如,當您使用Yale Home應用程式的「Works With」機能,您可能被連結到您選擇的第三方服務和網站。再者,當您使用應用程式時,您可能會使用到把您連結至社群媒體網站(例如,Facebook或X)的功能。例如,如果您選擇使用您的裝置作業系統提供的分享功能,來分享CCTV錄影影像。對於任何這些第三方或連結網站的隱私權操作或內容,我們不負責。連結的網站可能蒐集,未受我們控制的您的個人資料。我們鼓勵您檢視,您拜訪的任何連結網站之隱私權政策。

How long will we store your personal data? 我們會儲存您的個人資料多久?

We store and use personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with the requirement of applicable laws and our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request, or to manage your account or our client relationship. Statistics which have been anonymised may be saved for longer.
我們儲存和使用個人資料的期間,限於完成蒐集資料之目的,及遵照適用法規的要求及我們的內部紀錄留存時間表。這意味,當您的個人資料,不再是處理請求或管理您的帳戶或我們的客戶關係所必須時,我們將刪除您的個人資料。經過匿名處理的統計資料,可能會被保存更久。

How do we protect your personal data? 我們如何保護您的個人資料?

We put in place reasonable measures to protect your personal data. For example, only authorized company personnel have access to your personal data.

我們採取了合理的措施,以保護您的個人資料。例如,只有經過允許的公司人員,能存取您的個人資料。

 

Once we have received any personal information, we will take reasonable steps to prevent unauthorized access, loss, misuse, modification, interference or disclosure of the information.

一旦我們收到任何個人資訊,我們將採取合理措施,防止該資訊被未經允許的存取、丟失、濫用、修改、干擾,或揭露。

In terms of security management systems and security management personnel:

在安全管理系統和安全管理人員方面:

We have a dedicated information security team responsible for the construction of information security system;        

我們有一個專門的資訊安全團隊,負責資訊安全系統的建構;

  • We have established relevant security management systems in the collection, storage, transmission and encryption of information, network security, vulnerability management and security incident response;         

在資訊的蒐集、儲存、傳輸與加密、網絡安全、弱點(漏洞)管理和安全事件應變等方面,我們建立了相關的安全管理系統;

In terms of technical measures:

在科技措施方面:

We have adopted technical measures such as SSL and TLS to protect the security and confidentiality of information transmission;         

我們採取了諸如SSL和TLS等科技措施,以保護資訊傳輸的安全性與保密性;

  • We have adopted technical measures such as intrusion detection and prevention systems, network firewalls, anti-virus tools and multi-factor authentication to protect the security and confidentiality of information preservation;    

我們採取了諸如侵入偵測與預防系統、網絡防火墻、防毒工具與多因子檢證等等科技措施,以保護資訊保存的安全性與保密性;

In terms of security event handling:

在安全事件處理方面:

  • We have developed security incident reporting and response management systems, such as cybersecurity incident response plans and cybersecurity incident management systems;

我們開發了諸如網絡安全事件應變計劃和網絡安全事件管理系統等等的安全事件報告與應變管理系統;

If you provide us with your personal information electronically, including but not limited to over the Internet or through the use of any application, we cannot ensure or warrant the security of any information you transmit to us, and such transmission is at your own risk.

如果您以電子方式(包括但不限於,透過網際網路,或使用任何應用程式)提供您的個人資訊給我們,我們不能確保或保證,您傳(輸)給我們的任何資訊之安全性,您需自行承擔此等傳輸的風險。

Your rights您的權利

In relation to the personal data that we hold about you, depending on the place from which you are accessing our Products, Services or the App and the applicable data protection laws in that place, you may have the right to:

關於我們持有的您的個人資料,取決於您存取我們的Products、Services或App之地點,及該地點適用的資料保護法律,您可能有權:

  • Request to access or request for a copy of your personal data from our records, as well as information on the ways in which that personal data has been used and disclosed (in Singapore, in the 12 months prior to your request);

就我們紀錄中的您的個人資料,及資料被使用與揭露的方式之資訊(在新加坡,為您提出要求之前的12個月內),請求存取或要求副本;

  • Ask that we correct, supplement, or your personal data (though this may mean that we cannot process requests, or that your account expires) and request notification to third parties to whom the data have been disclosed of any rectification, erasure or blocking);

要求我們更正、補充,或您的個人資料(雖然這可能意味,我們不能處理請求,或您的帳戶屆期),及要求發出(關於)任何糾正、刪除或阻止的通知,給資料揭露(對象)的第三方;

  • Ask us to stop collecting, using or processing your personal data (for example as regards the use of the data to improve our product), or restrict how we process it (for example if you deem the data to be incorrect);

要求我們停止蒐集、使用或處理您的個人資料(例如,關於使用資料來改進我們的產品),或限制我們如何處理資料(例如,如果您認為資料不正確);

  • Request the personal data used to provide you with information you requested, or manage your account or our relationship in a machine-readable format, which you are entitled to transfer to another data controller (or equivalent under applicable law); and

就用於提供您索要的資訊,或用於以機器可讀格式管理您的帳戶或我們的關係,您有權移轉給另一個資料控管人(或在適用法規下的同等之人)的個人資料,提出請求;及

  • Withdraw your consent to us processing your data for marketing purposes at any time (free of charge), and, where we have obtained your consent for the collection, use and/or disclosure of your personal data for any other purpose, withdraw your consent to us processing your data for any of these purposes. However, depending on the nature of the consent withdrawn, we may no longer be able to provide you with the Products or Services, and you may not be able to continue using the App.

允許我們為了行銷目的而處理您的資料之(您的)同意,你可隨時(免費)撤回。而且,就為了任何其他目的而蒐集、使用及/或揭露您的個人資料,如果我們已取得您的同意,則就我們為任一此等目的而處理您的資料之(您的)同意,您可撤回。然而,取決於被撤回的同意之性質,我們可能無法再向您提供Products或Services,您也可能無法繼續使用App。

We may not accept a request to erase your personal data where we require it to comply with a legal obligation or in relation to a legal claim. In addition, depending on the applicable data protection law, these rights may be limited in some situations. We may also request additional information from you before processing your requests for the purposes of verifying your identity or security reasons. Where permitted to do so under applicable law, we may charge a reasonable fee to process your access request.

當您請求刪除的您的個人資料,為我們履行法律義務所需,或與某一法律主張有關時,我們可能不接受您的請求。此外,取決於適用的資料保護法律,這些權利在某些情況下可能受限。在處理您的請求之前,基於驗證您身分之目的或基於安全理由,我們也可能要求您提供額外的資訊。在適用法律許可的情況下,我們可能會收取合理的費用,以處理您的存取請求。

If you are based in the Philippines, then in addition to the rights described in this section, you have the following additional rights:

如果您是在菲律賓,則除了本節所述的權利外,您還有以下的額外權利:

  • We shall indemnify you for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

我們應賠償您,因不準確、不完整、過時、錯誤、不法取得,或無權使用您的個人資料,而(讓您)遭受的任何損失。

  • If your personal information is processed by electronic means and in a structured and commonly used format, you have the right to obtain from us a copy of data undergoing processing in an electronic or structured format, which should be in a commonly used format that allows for further use.

如果您的個人資訊,是透過電子方式,並以結構化及常用的格式處理,您有權從我們取得一份電子化或結構化格式的處理中之資料的副本,該副本應為可供進一步使用的常用格式。

If you are based in Singapore, then in addition to the rights described in this section, you have the following additional right:

如果您是在新加坡,則除了本節所述的權利外,您還有以下的額外權利:

  • If your personal information is processed by electronic means and in a structured and commonly used format, you have the right to obtain from us a copy of data undergoing processing in an electronic or structured format, which should be in a commonly used format that allows for further use.

如果您的個人資訊,是透過電子方式,並以結構化及常用的格式處理,您有權向我們取得一份電子化或結構化格式的處理中之資料的副本,該副本是可供進一步使用的常用格式。

If you are based in Thailand, then in addition to the rights described in this section, you have the following additional rights:

如果您是在泰國,則除了本節所述的權利外,您還有以下的額外權利:

  • Request the disclosure of the acquisition of the personal data obtained without your consent; and

請求揭露未取得您同意而獲取的個人資訊,及

  • Object to the processing of your personal data, to the extent permitted by law.

在法律許可的範圍內,反對處理您的個人資料。

For information about how to requests to exercise your rights, see Contact Us below.

關於如何請求行使您的權利,請見後述的聯繫我們。

If you have a complaint regarding our processing of your personal data and:

對於我們處理您的個人資料,如果您想投訴,而且:

您在英國:您有權向ICO(Information Commissioner’s Office)申報,網址為https://ico.org.uk/concerns,或者向您生活或工作所在地的監管機構申報(假如不相同的話),清單可見於 http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

如果您在香港:https://www.pcpd.org.hk/

如果您在新加坡:https://www.pdpc.gov.sg/

如果您在澳門:https://www.gov.mo/en/entity-page/entity-59/

如果您在菲律賓:https://www.privacy.gov.ph/

如果您在臺灣:https://www.ndc.gov.tw/en/Content_List.aspx?n=F01BA39CDAD39B01

如果您在印尼:https://www.kominfo.go.id/

如果您在馬來西亞:https://www.pdp.gov.my/jpdpv2/?lang=en

·       If you are based in Thailand: https://www.pdpc.or.th/

如果您在泰國: https://www.pdpc.or.th/

    Cookies Cookies

    The Yale Smart Product Apps may collect information from your mobile device or Yale product in the event there is a ‘crash’ or an issue, to help us continuously improve our products and services.

    Associated Yale websites and web portals may use cookies.

    當有「crash」或問題時,Yale Smart Product Apps得從您的行動裝置或Yale產品蒐集資料以幫助我們持續提升我們的產品與服務。

    Yale相關聯的網站和入口網站,可能使用cookies。For further information on our use of cookies, please see the relevant Cookie Policy of the web page you are visiting. A link to the policy will be available at the footer of the webpage.

    有關我們對cookies的使用之進一步資訊,請見您正在拜訪的網頁之相關cookies政策。該政策的連結網址,可見於該網頁的底端。

    How can we make changes to this privacy notice? 我們能如何更動本隱私權聲明?

    We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. If we make any material changes to this Privacy Notice, we will notify you by placing a prominent notice on our website or in the app. Where required under applicable law, we will obtain your consent to such changes; otherwise, your continued use of the product after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using the relevant product(s).

    因應不斷更動的法律、監管或操作上規定,我們可能不時地更新本隱私權聲明。如果我們對本隱私權聲明作了任何重大更動,我們將在我們的網站或應用程式,放置一個顯眼的通知,以通知您。在適用法律的規定下,我們將取得您對此類更動的同意;否則,在任何此等更動生效後,您對(該)產品的繼續使用,構成(您)對此等更動的接受。如果您不接受本隱私權聲明的任何更新,您應該停止使用相關產品。

    Contact Us聯繫我們

    If you have any questions about this Privacy and Legal Notice, please contact us here[DLA1] .

    如果您對於本隱私權聲明和法律聲明有任何疑問,請在此[DLA2] 聯繫我們。

     

     [DLA1]Malaysia: The Personal Data Protection Regulations 2013 require the data user to at least provide the data subject with the following details:

     

    (a) designation of the contact person; (mandatory)

    (b) phone number; (mandatory)

    (c) fax number, if any;

    (d) e-mail address, if any; and

    (e) such other related information.

     

    We note from a perusal of this link that the phone number and designation of the contact person from Malaysia are not listed. Please set out this information in the table provided via the link to comply with local data protection laws.

     

     [DLA2]Malaysia: The Personal Data Protection Regulations 2013 require the data user to at least provide the data subject with the following details:

     

    (a) designation of the contact person; (mandatory)

    (b) phone number; (mandatory)

    (c) fax number, if any;

    (d) e-mail address, if any; and

    (e) such other related information.

     

    We note from a perusal of this link that the phone number and designation of the contact person from Malaysia are not listed. Please set out this information in the table provided via the link to comply with local data protection laws.

    Language of this privacy notice本隱私權聲明的語言

    If this privacy notice is translated into any language other than English, in the event of any discrepancy or inconsistency between the English version and other language versions of this privacy notice, the English version shall prevail.

    如果本隱私權聲明被翻譯為英語以外的任何語言,當本隱私權聲明的英語版本,與本隱私權聲明的其他語言版本之間,存在任何差異或不一致時,應以英語版本為準。

    Legal Notice法律聲明

    Yale App Services Terms and Conditions Yale App Services條款

    Important note: Please read carefully all the terms and conditions of this agreement before you use Yale Products, Yale App services and Yale web portal. Once you register and log in, you are confirming acceptance of all terms and conditions. The Privacy Notice informs you of our policies regarding the collection, use and disclosure of personal data we receive from users of the Products and App By using the Products, App and web portal and where required under applicable law, providing us with your consent, you agree to the collection and use of information in accordance with the Privacy Notice.

    重要提醒:在您使用Yale Products、Yale App服務與Yale入口網站之前,請仔細閱讀本協議的所有條款。您一旦註冊與登入,您即確認接受所有的條款。本隱私權聲明告知您,關於我們從產品和App使用者之處接收到的個人資料,我們的蒐集、使用與揭露之政策。透過使用Products、App與入口網站,及在適用法律規定下提供您的同意給我們,您同意關於依本隱私權聲明而對資訊之蒐集與使用。

    Service Regulations規定

    When using Yale App services, the user must comply with the following principles.

    使用Yale App服務時,使用者必須遵守以下原則。

    1. Abide by the relevant regulations and policies of your jurisdiction; 遵守您所在管轄區的相關規定與政策;
    2. Comply with all web service network agreements, terms and conditions; 遵循所有網絡服務網絡之協議與條款;
    3. Login and use only through the Yale App; 只透過Yale App登入與使用;
    4. Do not use the service for any illegal activity, invasion of privacy or slander purposes; 不為任何非法活動、侵犯隱私或誹謗之目的,而使用服務;

    Updates更新

    Yale reserves the right to updates and make adjustments at any time. Updates may require a relevant update on the users’ equipment (including smart device or product hardware) to the relevant app/operating system or firmware in order to access new functionality and maintain security. Yale cannot guarantee support for old operating systems indefinitely. In addition, Yale retains the right to change or limit some of the functions on the Yale apps and associated products. The user accepts this and the possible impact of this.

    Yale保留在任何時候進行更新與調整之權利。更新可能需要在使用者的設備(包括智能裝置或產品硬體)上,對相關的應用程式/作業系統或韌體,進行相關更新,以便存取新的功能,及維持安全性。Yale無法保證,對舊的操作系統提供無限期的支援。此外,Yale保留, 對Yale應用程式與相關產品的一些功能,予以更動或限制之權利。使用者接受這一點與其可能影響。

    Customer Support Access客戶支援存取

    In cases where customer support requires access to your system, you could be prompted to temporarily change the password. It is your duty to immediately revert back the password after the support case has ended.

    當客戶支援需要存取您的系統時,您可能會被提示暫時地更動密碼。在支援結束後,將密碼立即改回原密碼,是您的責任。

    Security安全性

    The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We recommend that you never re-use any password or share your password with any third party to protect the security of your account. If you believe your account has been compromised, please notify Yale immediately. Yale cannot be held responsible for any losses resulting from your account being compromised.

    您個人資料的安全,對我們很重要。但請記住,在網際網路上的傳輸(方式),或電子儲存(方式),並非100%安全。雖然我們竭力以商業上可接受的方法來保護您的個人資料,但我們不能保證其絕對安全。我們建議您,永遠不要重覆使用任何密碼或分享您的密碼給任何第三方,以保護您的帳戶安全。如果您認為您的帳戶已被入侵,請立即通知Yale。對於因您的帳戶被入侵所致生之任何損失,Yale不負責。

    Changes to this Legal Notice本法律聲明的更動

    This Legal Notice is effective as of date specified above and will remain in effect until further notice. We reserve the right to update or change our Legal Notice at any time and you should check this Legal Notice periodically. Your continued use of the Service after we post any modifications to the Legal Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Legal Notice. If we make any material changes to this Legal Notice, we will notify you by placing a prominent notice on our website or in the app.

    本法律聲明從上揭日期起生效,並將持續有效,直到進一步通知。我們保留在任何時候更新或更動我們的法律聲明之權利,您應定期檢查本法律聲明。當我們在本網頁公布對本法律聲明的任何修改後,您對Service的繼續使用,構成您知悉該(關於本法律聲明的)修改,並同意遵守該修改後的法律聲明,及願受該修改後的法律聲明拘束。如果我們對本法律聲明作了任何重大更動,我們將在我們的網站或應用程式,放置一個顯眼的通知,以通知您。

    Jurisdiction and Dispute Resolution管轄與紛爭解決

    This Legal Notice applies to the use of Yale App’s to operate Yale smart products. In the event of any dispute all parties agree that the jurisdiction and laws of Singapore will be applied. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The parties agree that any arbitration commenced pursuant to this clause shall be conducted in accordance with the Expedited Procedure set out in Rule 5.2 of the SIAC Rules. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. 

    本法律聲明適用於,使用Yale App來操作的Yale智能產品。當發生任何紛爭時,所有當事人同意,管轄(權)在新加坡,且適用新加坡法律。本契約所生或相關之任何紛爭,包括關於本契約的存在、有效性或終止之任何問題,應提交給並終局地由新加坡國際仲裁中心(SIAC),依當時有效的新加坡國際仲裁中心之仲裁規則(SIAC規則)(這些規則在此依本條而被視為納入),進行仲裁解決。當事人同意,依本條開啟的任何仲裁,應按SIAC規則第5.2條所載之Expedited Procedure進行。仲裁地應為新加坡。仲裁庭應由一名仲裁員組成。仲裁的語言應為英語。

    Contact Us聯繫我們

    If you have any questions about this Privacy and Legal Notice, please contact us here.

    如果您對於本隱私權聲明與法律聲明有任何疑問,請在此聯繫我們。

    Language of this Legal Notice本法律聲明的語言

    If this legal notice is translated into, or appears in a language other than English (as may be required to be prepared and executed to be in compliance with applicable local language laws which a party may be subjected to), the English language version shall control

    如果本法律聲明被翻譯為英語以外的語言,或以英語以外的語言呈現(可能需要準備在地語言版本,並以在地語言簽署,以符合一方當事人應遵守的在地語言法律規定)時,應以英語版本為準。

     Notice version (Version 5.0, February 2025) 聲明版本(版本5.0,2025年2月)

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