Assure Lock® Series

Assure locks are designed to fit both right-handed and left-handed doors and will electronically set the correct handing during the initial set-up process. For instructions on how to change the handing of the lock, please refer to the Programming/Operating Instructions.

No, when you install the lock you will be required to set your own “Master Code.” This will be used for all future programming; keep this code in a safe and secret space.

If you have lost your master code it’s best to reset your lock back to factory settings.

Refer to the Factory Reset in the instruction manual for steps.

The tamper alarm is a security feature that alerts you when your lock has been tampered with. The tamper alarm is activated if the cable that contacts the keypad of the lock to the interior of the lock is removed.

If someone tries to enter the home by forcibly pulling the keypad off the door, this action will disconnect the cable from the inside of the lock, causing the tamper alarm to sound. Yale Home App users will also receive a notification via the App whenever the tamper alarm sounds.

The tamper alarm will continue to go off until either the batteries are removed or the lock’s cable is reconnected.

The lock is not built to handle gates or applications where the interior of the lock is exposed to outdoor conditions all day or night.

Assure Locks can hold 25 user codes without a module. With the Yale Home Module installed they can store up to 250 user codes.

Once you install your Yale Assure Lock it will say "Welcome to Yale Real Living." Press the Yale logo, or any key, to wake up the lock. You will be guided through setup by audio instructions on the lock.

1. First, set your Master Code.
   Tip: The Master Entry Code is used to change the lock settings. A security best practice is to set your Master Entry Code with 6 or more digits and create a separate code that is used daily to lock and unlock the door.
   
2. Press the Yale logo, or any key, to wake up the lock.
   
3. Press the gear icon ⚙
4. Enter a 4-8 digit master code
5. Press the gear icon ⚙
6. Now, create your personal Entry Code.
7. Press the Yale logo, or any key, to wake up the lock.
8. Enter your 4-8 digit master code
9. Press the gear icon ⚙
10. Press 2, and then the gear icon ⚙
11. Press 1, and then the gear icon ⚙Enter the desired 4-8 digit entry code, and then the gear icon ⚙

This article explains what it means to hand your deadbolt or lever, provides the steps needed to complete the handing process, as well as any additional troubleshooting if you encounter issues.

What is Handing?

Handing a lock involves setting the direction that the lock throws the deadbolt. Yale Locks and Levers are designed to fit both right-handed and left-handed doors and will electronically set the correct handing during the initial set-up process.

How to Hand Your Deadbolt

During setup / installation, you will be prompted to hand your lock. The following steps can be used to hand your lock at setup:

1. Install the deadbolt on the door
2. Insert optional radio module
3. Insert batteries
4. Wake up the keypad
5. Program master code.

Steps available here

1. Make sure the lock is in the retracted unlocked position
2. Touch keypad again
3. Lock will hand itself and extend the bolt
4. This completes the steps for handing a deadbolt.

How to Hand Your Lever

Steps to hand your Lever at installation are documented in the diagram below:

Troubleshooting

You may need to re-hand your lock in the following cases:

If the lock was programmed off the door and the lock will not lock / unlock itself.

If the lock is moved to a new door

If either of these cases happen, the following steps can be taken to re-hand:

1. Enter master code
2. Press the gear icon
3. Make sure the lock is in the retracted unlocked position
4. Press 5, press the gear icon, press the gear icon
5. Lock will hand itself and extend the bolt

How do I change my bolt from 60mm to 70mm?

If you need to adjust the latch on your deadbolt, the video below provides steps:

https://www.youtube.com/watch?v=ZKr44hQqY7I&feature=emb_title