Getting Started with Yale Smart Safe

• Yale Smart Safe
• Batteries AA x 4 ​
• Mounting Hardware​ Bolts x 4
• Emergency Key​ x 1
• Manual x 1

The Yale Smart Safe has the following dimensions and weight:

• External Dimensions (Height x Width x Depth): 250 mm x 350 mm x 300 mm
• Internal Dimensions (Height x Width x Depth): 242 mm x 345 mm x 240 mm
• Packaged Size (Height x Width x Depth): 320 mm x 410.5 mm x 360 mm
• Net Weight: 11.5 kg
• Gross Weight with packaging: 12.6 kg

There is one key supplied with the Safe as a back up entry solution.

Keys can be ordered through our Customer Service or Technical Support teams, subject to availability.

To process your request, you’ll need to provide:

• Some security verification information
• The key number, which is a 6-digit code starting with the letter H

You can find the key number on the underside of the keypad.

For assistance, please contact our support team directly.

Yes the Safe is supplied with fixings. The fixings allow the Safe to be mounted to a floor or wall.

The Yale Smart Safe uses 4 x AA Alkaline batteries which are included in the box. The batteries will last approximatly twelve months. It is a advised to change the batteries after twelve months to prevent the risk of the batteries leaking into the battery compartment. 

If a user decides not to set up the Yale Smart Safe with the Yale Home app, they can set it up in standalone mode, to be used as a keypad only Safe (plus override key).

No, the Yale Smart Safe is not rated for fire or water resistance. It is designed primarily for convenience and security in everyday use, but we recommend storing it in a dry, protected area to avoid exposure to extreme conditions.

Yale Home is the application to use on your mobile phone. The app is available on Apple App Store or Google Play.

Download the Yale Home App from the App Store or Google Play, depending on your device.

Once you have downloaded the Yale Home app you will need to click on create an account or sign in if you already have an account.

Follow these steps to set up your Smart Safe quickly and securely:

1. Unlock and Prepare the Safe

• Use the physical key provided to unlock the Smart Safe.
• Open the door and leave it open throughout the setup process.
• With the door open, lock the bolts using the key, then remove the key from the keyhole.

2. Insert Batteries

• Open the battery compartment.
• Insert 4 x AA batteries into the compartment.

3. Download the Yale Home App

• Go to the App Store (iOS) or Google Play Store (Android).
• Search for and download the Yale Home app.

4. Add the Smart Safe to the App

• Open the Yale Home app.
• Tap the "+" icon in the top-right corner of the dashboard.
• Scan the QR code located on the white sticker next to the battery compartment, or enter the serial number manually.

5. Complete Setup

• Follow the in-app instructions to finish the setup process.

6. Configure Access

• Once setup is complete, go to the Access section of the Yale Home app.
• Set up users and create 4–6 digit PIN codes for entry.

With the Yale Home App, you can:

• Unlock your Smart Safe remotely*
• Share access via app or entry codes with trusted users
• View access history through the activity log
• Receive real-time notifications about safe activity*
• Enable voice assistant integrations (e.g., Alexa, Google Assistant)
• Customize settings and monitor battery status
• Set up integrations with other products in the Yale Home Ecosystem*

*Yale Connect Wi-Fi Bridge required (sold seperately).

The Yale Home app and the Yale Smart Safe use multiple levels of encryption technologies to ensure the security of the wireless communication.

Yes, when connected to a Yale Connect Wi-Fi Bridge (sold seperately), you can use your Smart Safe with Google Assistant and Alexa.