Support for Home View WiFi Camera - 301W & Home View PTZ WiFi Camera - 303W
FAQ
Yes, however this is optional and doesn’t come with the kit.
Yes.
Yes, only a hybrid DVR and set configurations.
Please press the reset button on the camera, followed by the WPS button on the router and re-try to connect. Make sure you do not connect using the cable first, using this requires you to connect only using the wired option, please reset again, and start again, also re-enter the password on the app.
The alerts are there to prompt you to view via the app for live footage. However you will not get recorded events until an SD card has been inserted. This will then record 1 minute of footage once motion is detected.
Please go into the app, on the home page before accessing camera, click on about, then general and make sure the option 'only stream connected to Wi-Fi' is off.
Yale Smart Living Home View App. This is available through the App store for iOS or Play store for Android.
No.
Please make sure you have updated the app.
Make sure your phone is connected to a 2.4ghz Wi-Fi network and not 5ghz one. Please press the WPS button your router and then the one on your camera. Wait a short while and then try to reconnect.