How do I open my lock

Please check whether you are using the correct manual for your keyless, there are two versions a keyless connected and non-connected, both of which function in slightly different ways. Therefore, using the incorrect manual for the model of keyless will cause processes not to function correctly.

If using the Keyless connected lock you can either:

Use the primary code: Touch the keypad with the palm of your hand, enter a valid user code, press the ‘*’ key, turn the thumbturn to open the door.

Use the Key Card/Tag: Present a valid Key card or Tag to the lock, turn the thumbturn to open the door.

Use the Remote fob: Press any button on a registered Remote Fob, Turn the thumbturn to open the door.

Step 1: Touch the keypad with the palm of your hand, insert your master code/pin code, followed by the * button and turn the thumbturn 90 degrees clockwise.
Step 2: Or present your keycard or tag to the lock and turn the thumbturn 90 degrees clockwise.
Step 3: Alternatively, press any button on your key fob and turn the thumbturn 90 degrees clockwise.