I’ve lost the Primary Code to my lock, how do I reset back to factory settings?

Please follow the steps below, once the primary code has been reset back to factory settings it will be automatically set to 123456, and all codes, Cards/Tags and Fobs will be deleted.

Step 1: Locate the battery pack above the nightlatch.
Step 2: Remove the cover.
Step 3: Then remove one battery only and press the R button.
Step 4: Continue to press the R button whilst inserting the battery back in. The lock will beep 12 times followed by a three-tone ascending beep. Wait for 10 seconds and a two-tone sound will be heard. The master code is now set to 123456, and all codes, Cards/Tags and Fobs are deleted.