To add a guest, first send them an invite:
- Open the Yale Home App and select Access from the bottom of the screen.
- Select Invite and then choose an invite option.
- Enter the guest's phone number or select them from your contact's list to invite them to use your lock.
- Select the devices you want the guest to be able to use and their access level and type. More information on access levels is available here.
- Select Send Invite and then choose your method of sending- email, messaging apps, or social media.
After you invite a guest to your Smart Lock, they will receive a text notification with a link to download the Yale Home App. When the invitee downloads and opens the Yale Home App, they have three options to log in. Your guest should choose the blue button that says I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain. Your guest will be added to your Guest List and they will see your lock in their Keychain on their Yale Home App.
If your guest selects the option to SETUP MY FIRST YALE DEVICE, they will be prompted through the lock setup flow, but will be unable to complete the flow as the device is already associated with your account.
The last option is to SIGN IN to an existing account. Yale Home App users that already have an account with devices associated with it can use this option to log in.
Guests have limited access to the smart lock. If you want to give someone more access, such as Auto-Lock or Auto-Unlock privileges, you can upgrade them to Owner access. To change a Guest's access to Owner, follow the directions outlined here.
If you have a Yale Smart Keypad, it's just as simple to issue your Guests an entry code. To learn about Entry Code invites, please click here.
PLEASE NOTE: Guests need to have a compatible smart phone to download the Yale Home App and use your Smart Lock.
