Support for Yale EN Fire Safe

Getting Started

  • How long does this Safe protect from fire?

    This Safe is rated at 1 hour for documents and 30 minutes for data.

  • Are these Safes supplied with keys?

    No, these Safes can only be opened with the Mastercode or Usercode.

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  • Are the Safes supplied with batteries?

    These Safes are supplied with a 9v battery.

  • Is the shelf/shelves adjustable?

    No, however the brackets can be removed and the shelf can be taken out.

  • Are these Safes insurance approved?

    These safes are ECB-S accredited, the value dependants on individual countries.

  • Support for Getting Started

Everyday Use

  • How do I install or change the batteries within the Yale EN Fire Safe?

    Installing/changing the batteries

    Turn the outer ring of the lock housing to the left approximately 20°, pull it away from the base. Snap a 9v alkaline battery onto the battery clip and push it back into place. Place the outer ring back into place and turn it clockwise. Make sure to change the Entry Code and Master Code.

  • What is the Master Code and User Code?

    The Safe is delivered with an activated Master Code (pre-set factory code 1-2-3-4-5-6). For security reasons you should change the Master Code immediately after putting the Safe into operation. The Yale EN Fire Safe Mastercode cannot be changed after initial set up.

    A secondary User Code can be added to the Yale EN Fire Safe. This code is in addition to the Master Code and can be changed if needed.

  • How do I change the Yale EN Fire Safe Mastercode from the default code?

    The Safe is delivered with an activated Master Code (pre-set factory code 1-2-3-4-5-6). For security reasons you should change the Master Code immediately after putting the Safe into operation.

    To change the Master Code:

    Always change the code when the Safe door is open and check several times before closing the door.

    1. Enter 0-0-0-0-0-0 (1 beep)
    2. Enter existing code (pre-set factory code 1-2-3-4-5-6) 1 Beep
    3. Enter new 6-digit code (1 beep)
    4. Repeat the new 6-digit code (2 beeps)

    Please note: A long beep means the code has not been accepted, try again.

    Important:

    • Make sure to remember the code or keep in a secure place. 
    • The Yale EN Fire Safe Mastercode cannot be changed after initial set up.
    • The Safe cannot be opened if the code is forgotten.

  • How do I add a User Code to the Yale EN Fire Safe?

    A secondary User Code can be added to the Yale EN Fire Safe. This code is in addition to the Master Code and can be changed if needed.

    To add a User Code to the Yale EN Fire Safe:

    1. Enter the master code and hold down the last digit (2 beeps)
      Please note: Three beeps means the code has not been accepted, try again.
    2. Press key '1' (1 Beep)
    3. Enter new 6-digit code (1 beep)
    4. Repeat the new 6-digit code (1 beep)

    Please note: A long beep means the code has not been accepted, try again.

  • Why does the EN Fire Safe flash and beep several times, when a code has been entered?

    This is the low battery warning. When a code has been entered and the Safes battery is low, the unit will flash and beep several times to warn you. Change the battery immediately when you receive this warning.

  • Support for Everyday Use

Troubleshooting

  • What if I forget my Usercode?

    In this case you can use the Mastercode.

  • There is no power to the Safe.

    Change the battery, use a quality branded 9V alkaline battery.

  • The Safe is beeping but will not open.

    This would indicated that the incorrect code has been entered. Was the User Code recently changed?

    In this case you will need to open the Safe with the Master Code. You can then delete the unknown User Code from the Safe by following the process below:

    1. Enter the Master code and hold down the last digit (2 beeps).
    2. Press key ‘3’ (1 beep).

  • The Safe is beeping every 5 seconds.

    This indicates lockdown mode. After four consecutive incorrect entries the Safe will lockdown for five minutes. The Safe will beep every 5 seconds. After five minutes there will be one long beep and two short ones. If batteries are taken out and replaced, the five minute lockdown will start again.

    Wait through the lockdown time, when the beeps stop, enter the correct code. If an incorrect code is entered two more times, the Safe will lock down again.

  • The EN Fire Safe flashes and beeps several times, after a code has been entered.

    This is the low battery warning. When a code has been entered and the Safes battery is low, the unit will flash and beep several times to warn you. Change the battery immediately when you receive this warning.

  • Support for Troubleshooting

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