Yale View App Support

Getting Started

Which app do I need to download for my Smart Cameras?
The Yale Smart Living Home View App. This is available through the App Store for iOS or Play store for Android.

How do I create a group of cameras?
Tap the groups button on the My Device screen, you can then add, edit, or delete camera groups.
How can I check my WiFi where I want to fit my camera?
Tap the Me tab at the bottom of the screen, then go to Tool. From here you can tap on Wi-Fi Detection Tool which will take you through the process of checking the network.
How can I delete an offline device?
Tap the Me tab at the bottom of the screen, then go to Settings, then Account and Security. From here you can tap on Delete Device to remove any device that has been offline for more the 5 minutes.
See all FAQ