iOS
Yale devices are compatible with newer phone models running iOS 13 or greater*. Information to help you determine the compatible iOS devices is available here.
Android
Yale devices are compatible with most Android phones equipped with Bluetooth 4.0 and running Android 8* or higher. We routinely test with phones from the major manufacturers, including Samsung, Google, and HTC.
In some cases on specific phones, the Android Bluetooth stack can get stuck in a bad state, and may need to be re-started by the user by turning Bluetooth on and off. Below are specific devices where performance has been inconsistent:
- OnePlus Phones
- LG V10
- LG G4
- LG V10
- LG G4
- Realme 7
- Huawei P30