Support for Yale Linus Smart® Lock
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Getting Started
How to Install: Yale Linus®
These steps will help with installation of the Linus® Smart Lock. Please select which type of lock you have below to find instructions: Euro Profile/DIN Cylinder Lock or the Scandinavian Lock.
Compatibility Checker
The compatibility checker below will give you information around whether the Yale Linus® smart lock is compatible with the mechanical lock and cylinder that is on your door. If you would like further information on this, please see the additional information pages below.
Support for Getting Started
Everyday Use
How to Use Auto-Unlock for iOS
Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an Android user, this article has more information about the Auto-Unlock feature.
How to Invite a New Owner to Your HomeKit Compatible Smart Lock
1. Accept the HomeKit invite inside the Home App.
2. Once the invite has been accepted, open the Yale Home App and connect to the lock over Bluetooth.If they cannot connect to the lock using the Home App, they need to repeat step 2.
How to Set Access Schedules
Yale Smart Locks have 3 access types: Always, Temporary, and Recurring. You can choose between three different access types when adding guests to your Smart Lock.
You can modify access types for your existing guests in the Guests List or set them when you invite new guests.
How to Use Auto-Unlock for Android
Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an iOS user, this article has more information about the Auto-Unlock feature.
Support for Everyday Use
Troubleshooting
How do I Factory Reset my lock?
Follow the steps below to perform a factory reset on your lock:
1. On your phone, open the Yale Home App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
2. Select the Settings menu (gear icon).
3. Select the device you wish to reset.
4. Scroll to factory reset.
5. Select "Reset Lock".How to Create, Modify, and Delete Smart Alerts
Smart Alerts are sent as notifications and let you know about the activity of your Smart Lock. Many Smart Alerts appear in the Activity Feed.
Smart Alert options currently include manual lock events, user specific lock operations, notifications for when a door is left open, Auto-Lock notifications, and door locking with One-Touch Keypad operation (requires Yale Smart Keypad).
Updating Lock Firmware
Firmware updates are released periodically to help improve connection speed, connection reliability, motor controls, and Auto-Lock.
Firmware updates begin automatically when the lock owner connects to their lock. You can still operate your lock via the app during the update. Firmware updates can take anywhere from 5-15 minutes. Be sure to keep your phone near your lock, with the Yale app open throughout the whole update.
Trouble Connecting to Lock
If you are having trouble connecting to your lock using the Yale Home App, the following troubleshooting may help:
- Trying to connect remotely
- Wi-Fi and Bluetooth: Turn off and on
- Force quit the Yale Home App
- Trying to connect over BluetoothSupport for Troubleshooting
FAQ
How easy is it to install?
The Yale Linus® Smart Lock is designed to offer hassle free installation. As part of this, there is no drilling or damage to the door, with step by step instructions provided. (less than 3 min on a compatible cylinder).
What do I do if the Yale Home App says the lock is unlocked when it’s actually locked?
If the Yale Home App shows that your lock is locked when it’s really unlocked (and vice versa), chances are it needs to be recalibrated. Please initiate recalibration from the settings tab in your YaleHome app. You must be within Bluetooth range of the lock to recalibrate it.
PLEASE NOTE: Incorrect lock status may also happen if the lock is laying on a flat surface.
How many properties and devices can I have attached to my account?
Technically, there is no limit to the number of properties on one Yale Home Account. If you have multiple properties, you can create keys for all of them in your Yale Home App. Each property added will extend the list of keys in your keychain and you will need to scroll to access them. Similarly, there is no limit to the number of devices that you can add to a property.
What is the smart lock’s battery life?
The battery lifetime is dependent on the number of turns per locking, the smoothness of the door opening and the number of openings per day. Based on normal usage, the batteries will last between 6 to 9 months.
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