Getting Started with Yale Smart Video Doorbell

• 1 x Yale Smart Video Doorbell ​
• 1 x USB C Cable ​
• 1 x Mounting Wedge​
• 1 x Mounting Plate ​
• 1 x Double-sided Tape​
• 2 x Wall screws​
• 2 x Wall plugs ​
• 1 x Window Sticker
• 2 x Extension wires​
• 1 x Fuse​
• 1 x Security pin​
• 2 x Doorbell back screws​
• 4 x Wire caps  ​
• 1 x Protected by Yale Sticker​
• 1 x Quick Start Guide

The weight is 220g

Yale Home is the application to use on your mobile phone. The app is available on Apple App Store or Google Play.

Download the Yale App from the App Store or Google Play depending on your device.

Once you have downloaded the Yale Home app you will need to click on create an account, or sign in if your already have an account.

Yes, the Yale Smart Video Doorbell works when connected to a 2.4 GHz Wi-Fi network. 

NOTE: It is not compatible with 5 GHz Wi-Fi networks. 

Yes, if you are using a mesh network, please make sure that the camera is connecting to the closest mesh node

No, the Yale Smart Video Doorbell only has Wi-Fi connectivity and is compatible with 2.4 GHz networks.

To power on the Yale Smart Video Doorbell, press the power button for one second, the power button is located on the rear of the unit. Follow the same process to power off the unit.

The power-on process can be viewed in step 3 of the Yale Smart Video Doorbell setup video, Click here to view How to set up your Yale Smart Video Doorbell.

The Yale Smart Video Doorbell needs to be wall mounted with the supplied fittings. 

In the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) , scroll down to installation guides to view the in-app videos and images that show you  how to mount the Yale Smart Video Doorbell. 

Alternatively,  Click here to watch our video on how to setup your Yale Smart Video Doorbell.

The Yale Smart Video Doorbell can be installed onto a flat surface, however, if you need to position the Yale Smart Video Doorbell Camera toward a specific direction, you may use the multidirectional angle plate supplied in the box to angle your Yale Smart VideoDoorbell to the left or right. 

The viewing angle is 154 degrees and it has 4 x digital zoom with Wide Dynamic Range (WDR).

Guide for mounting with Motion detection disabled

1. Make sure that you install the Video Doorbell at least 1.2 meters from the ground to make sure that you can see the face of your visitor.
2. Before installing the Video Doorbell, please check the Wi-Fi signal strength in the installation location. With your Smart Video Doorbell held in the area for installation, via the Yale Home App go to settings, select your Video Doorbell, scroll down to utilities, click on Wi-Fi connection, and ensure the status shows good. 
3. Use the supplied angled mounting wedge to adjust the angle if needed.
4. When a visitor approaches the Video Doorbell, the LED ring around the button will light up to guide the user to the doorbell button.

Guide for mounting with Motion detection enabled

1. Adjusting the viewing angle and setting the motion detection sensitivity appropriately can have a positive impact on battery life.
2. Set detection zones to minimize unnecessary detection notifications and wake-ups from the Video Doorbell
3. Try to avoid pointing the Video Doorbell towards a busy street
4. Use the supplied angled mounting wedge to adjust the angle if needed.
5. The Yale Smart Video Doorbell uses a PIR motion sensor to detect movement and when you enter the Motion Detection Sensitivity settings in the Yale Home application, the Video Doorbell will go into a test mode which gives you sensitivity feedback with the help of the LED indicator around the button. The detection range will change from approximately  2.5 meters to more than 8 meters for a human body depending on what setting you choose.

6. For optimal performance, you might need to fine-tune the motion sensitivity settings throughout the year when the environmental temperature changes.

The Yale Smart Video Doorbell contains a Microphone and Speaker for two-way audio, supporting Full duplex audio, echo cancellation, and G.711 ALAW audio codec

The Yale Smart Video Doorbell can run on the internal battery or from a mains power supply.

In the camera hardware, the two power input options are designed for different use cases depending on the available home installation options:

Internal Battery: The battery can be charged using the USB-C charging port found in the rear of the camera. For optimal/shortest charging time we recommend a 5V, 2 Amp Using a 1 Amp charger will extend the charging time. Note: the Yale Smart Video Doorbell does not support any fast charging standards. A fast charger can be connected, but there will be no fast charging benefit as charging will be standard 5V 2 Amp charging.

24VDC, 0.5A: This is what the Yale AC adapter provides, and the Doorbell is designed to handle this. The Yale AC adapter could also have been named AC/DC adapter, it converts input AC voltage (mains 110/240 VAC) to output DC voltage (24VDC). (AC Adapter sold separately)

8-24VAC: this is the voltage range mostly used by traditional mechanical chimes that are set up with a bell transformer which in most countries (except the UK) is located in a fuse box central in the house. The Doorbell screw terminals can be connected to the wires that are used by the mechanical bell button, the old mechanical chime must be disconnected, the wires powering it must be disconnected and in between these two wires, it's suitable to place the inline fuse that the Doorbell is supplied with. It's very important that the inline fuse is installed. 

For guidance, in the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) for each Yale Smart camera, scroll down to installation guides to view the in-app videos and images that show you how to mount your cameras. 

Alternatively, Click here to view the video on how to setup your Yale Smart Video Doorbell.

No, you must replace the bell transformer with a transformer that supply AC voltage in the range 8-24 V DC

The terminals on the rear of the Yale Smart Video Doorbell are not marked positive or negative, you can connect the power supplies either way around.

Yes, however the battery remains charged as a backup in the event of power cut.

Note: 110/240V mains can't be connected directly to the doorbell camera terminals, this will damage the camera. You will need a 8-24 V DC supply as found with our Yale AC Power Adaptor.

For further guidence on connecting to a mains power supply, in the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) for each Yale Smart camera, scroll down to installation guides to view the in-app videos and images that show you to mount your cameras. 

Alternativy, Click here to view the video on how to setup your Yale Smart Video Doorbell.

Yes, the battery remains charged and is used as a backup in the event of power cut.

If the battery level is too low (<20%) and no power is connected, the onboarding can't be started. We recommend that power is always connected to the camera before starting the onboarding and setup.

It will take approximately 5-6 hours to fully charge the Yale Smart Video Doorbell from a flat battery (using a 2A charger, with 1A charger it can take about 1 hour longer)

This depends on usage and activated features such as motion detection, spotlight. A fully charged battery will provide approximatly 4-6 months use.

The battery level is displayed in the Settings section of the Yale Home app under Device Information, this is displayed as a percentage.

If connected to the mains supply, a lightetning bolt symbol will be displayed. 

The operating temperature range is  -20C to + 50C,

The charging range is  0C to +45C. 

Note -  For your safety and to avoid permanent damage to your batteries, your batteries will not charge at temperatures below freezing, even if your camera is plugged in

Yale AC Power adapter - Click Here for more information on accessories.

No, if the Yale Smart Vidoe Doorbell is installed with the Yale AC Power Adapter there is no need to install an inline fuse. 

No, it is not designed to do this. The Yale Smart Video Doorbell is only compatible with the Yale Doorbell Chime.

Click Here to see our support article on the Yale Doorbell Chime.

Cloud Recording*

Video is captured and automatically routed to a secure cloud server, where it is saved for 30 days

AI Motion Detection*

Advanced AI-based camera analytics enables the cameras to differentiate between the motion of people, pets, vehicles, and delivery packages in real-time, and the user can choose to enable or disable notifications when motion is detected from these specific groups.

Click here to view more information on the Subscription services.