Yale

Safe Maintenance Support

Talk to our customer service team:

  • Yale Safe - Hong Kong: +852 8108 3060
  • Yale Safe - Macau: +853 2821 5880 / +853 2852 2674

User Manual

  • Biometric Fire Safes

    There is another series of fire safe in Yale's collection. The Biometric Fire Safe provides a biometric fingerprint scanner and state-of-art digital touch panel for advanced protection. If you wish to protect your document and asset from fire, this will be the best fit series for you!
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  • Certified Safes

    Yale Certified Security Safe Boxes have been designed to tackle burglary in the 21st century through testing under different crime scenarios. Our security safe boxes have an extra thick body and door using heavy-duty steel. Security Home Safes fit into most modern interior home designs thanks to their compact size and blended color schemes. These Digital Security Safe Series are user-friendly with resettable codes on the lock panel and an override key. They allow you to choose your way to operate them.
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  • Elite Safes

    With the stylish and spacious design (the tallest size is 1100mm), Elite Safe series offers dual or triple opening solutions (fingerprint / PIN code / mechanical key) which enhance the level of security of the safe. The users are able to put multiple large items in the safe for good burglary protection.
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  • Fire Safes

    All Yale Fire Safes are thoroughly tested by both internal laboratories and external testing institutes to withstand intense heat and humidity. These fire safes contain an additional "safe within a safe" insulation layer to resist most fire hazards, and are specially designed to protect extra-sensitive digital data on external hard-drives, CD ROMs, DVDs and tapes.
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  • High Security Motorised Safes

    Keep your most important belongings safe and secure with the High Security Motorised Safes, providing you with a laser-cut door for protection against use of tools to open the safe for enhanced security and with a pin code you can gain quick access to your safe.
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  • Maximum Security Motorised Safes

    At Yale, we pride ourselves in protecting the things that matter the most to you. The Maximum Security Motorised Safes will keep your most important belongings secure and safe with additional anti-drill plate in key areas and laser-cut door for protection against use of tools to open the safe for maximum security.
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  • Security Safes

    Yale Certified Security Safe Boxes have been designed to tackle burglary in the 21st century through testing under different crime scenarios. Our security safe boxes have an extra thick body and door using heavy-duty steel. Security Home Safes fit into most modern interior home designs thanks to their compact size and blended color schemes. These Digital Security Safe Series are user-friendly with resettable codes on the lock panel and an override key. They allow you to choose your way to operate them.
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Digital Safe FAQs

  • What should I do if I lost the key for my safe?

    Contact our Customer Service hotline and they will assist you to check the possibility of reproduction of keys for your digital safe.

    Hong Kong service hotline: +852 8108 3060

    Macau service hotline:  +853 2821 5880 / +853 2852 2674

  • How should I activate my safe warranty?

    One year warranty period is given to all Yale safe in Hong Kong and Macau. Please fill in the warranty form below.

  • The safe is locked after entering the correct password...

    Find the user manual and try to reset as per the manual. If it is still not working, contact our Customer Service hotline and they will assist you or schedule professional team to check your safe.

    Hong Kong service hotline: +852 8108 3060

    Macau service hotline:  +853 2821 5880 / +853 2852 2674

  • Where can I buy Yale's digital safe?

    Yale's digital safes are available in various online shop & visit our distirbutor's retail shop, The PLC Group, in Mongkok / Wan Chai.

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Thank you for choosing Yale's digital safe!

Digital safe warranty registration

Please complete the below form to activate your product warranty

Digital Safe Warranty Registration

Please read through warranty the terms & conditions before submitting this form.
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