The details of the Basic Subscription Plan are as follows:
- 24 hours of saved video history.
- Saved clips of all activity captured by Doorbell Cam.
- Download and share saved videos (excluding View).
- Subscription applies to all users of the Doorbell Cam.
How much does the Basic plan cost?
Yale Video Recording Basic is included free with the purchase of your Doorbell Cam.
Do I need to sign up for the Basic plan?
No need to sign up, Video Recording Basic is activated automatically when you set up your Doorbell Cam using the Yale mobile app.
What happens to my videos after they expire?
The video will be unavailable to view, however you’re able to see the still image from the event.
If I upgrade, can I access my previously recorded videos?
No. Previously recorded videos cannot be restored if you upgrade your plan. If you want to keep your videos for a longer duration, upgrade to Yale Premium or Premium Plus Video Recording before they expire.