FAQ about Yale Connect Wi-Fi Bridge

Here are the answers to frequently asked questions about Yale Connect Wi-Fi Bridge. If you do not find the answers you are looking for, you can also try our troubleshooting help.

Five common questions about Yale Connect Wi-Fi Bridge

  • Can I add a Connect Bridge to a Lock after the lock is already set up?

    Yes. Yale Connect Wi-Fi Bridge requires an active compatible Yale Smart Lock  for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi Connect bridge.

  • How does Yale Connect Wi-Fi Bridge work?

    Yale Connect Wi-Fi Bridge plugs into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With Yale Connect Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.

  • How many Yale Smart Locks can one Yale Connect Wi-Fi Bridge device control?

    To optimise Yale Connect Wi-Fi Bridge's always-on connection, one Yale Connect is currently needed for each Yale Smart Lock.

  • Do I need to own a Yale Smart Lock to enjoy Yale Connect Wi-Fi Bridge?

    Yes. Yale Connect Wi-Fi Bridge was designed to work with Yale Home enabled Smart Locks .

  • What is Yale Connect Wi-Fi Bridge?

    Yale Connect Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Home enabled Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.

Yale Connect Wi-Fi Bridge FAQ

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