FAQ
What is Google Assistant?
Google Assistant is Google’s voice assistant, which is available on Google Home devices, the Google Assistant mobile app, Android TVs, Android Wear devices, and other voice-activated devices supporting Google Assistant.
How does Google Assistant work with Yale Smart Locks/Levers?
Yale customers can interact with their Yale Smart Lock/Lever with Wi-Fi and Bluetooth using their voice. Your Yale lock must be connected to Wi-Fi using the Wi-Fi Connect Bridge.
How do I set up the Google Direct Action?
- Launch and log into the Google Assistant app
- Select the Actions icon in the lower left corner (Android) / lower right corner (iOS)
- Tap on your profile in the top right
- Under Assistant, go to Home Control
- Tap the plus sign icon in the bottom right corner to Add devices
- Select Yale
- Sign in with your Yale Access account information to see your lock(s) listed in Google Assistant’s Devices section
What if my Google Assistant can’t unlock my door?
If you are experiencing difficulty unlocking your door with Google Assistant, it might help to try an alternate command. Try the command: OK Google. Unlock the door with PIN XXXX.
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