What is covered in my monthly Subscription Plan subscription?

  • Cellular backup - Ensures fast, stable and uninterrupted alarm service, even if your Wi-Fi goes down (when cellular service is available).
  • Automated Call Alerts - Designate up to three people to receive an automated phone call in the event of an alarm activation.
  • Cloud Recording for all Cameras - The video from your camera(s) is safely stored on a remote cloud server for 30 days.
  • Advanced AI Motion Detection* - Enhanced AI to differentiate between the motion of people, pets, vehicles, and packages. You can enable or disable notifications when motion is detected from these groups.

*AI detection dependent on models.

  • Cloud Recording

    The video footage captured by your cameras is securely stored on a remote cloud server. Your video footage is stored for 30 days, giving you ample time to review, download and save any important events or incidents.

  • Cellular Backup

    Cellular backup ensures your alarm system remains operational even if your Wi-Fi connection fails (provided cellular service is available). This ensures your security system will continue to protect your home without interruption, giving you peace of mind.

  • Advanced AI Detection

    With our Advanced AI motion detection, your cameras will differentiate between the motion of people, pets, vehicles* and packages*. You can enable or disable notifications as required.

    *AI detection dependent on models.

  • Automated Call Alerts

    Designate up to three people to receive an automated phone call in the event of an alarm activation. When your alarm is triggered, the system automatically calls the designated contacts, ensuring that they are promptly informed.

Download the Yale Home App

Take control of your Yale Smart Security Ecosystem with the Yale Home app, a user-friendly interface that brings convenience and security to your fingertips. By subscribing to the Yale Home app Subscription Service, you can unlock exclusive advanced features designed to provide you with enhanced peace of mind.

FAQs

  • Our Smart Alarm Hub is designed to provide you with uninterrupted service even during power outages, thanks to its backup batteries (when cellular signal is available). Moreover, in case of an internet disruption, with the Secure subscription plan, the hub seamlessly switches to its built-in cellular connection to keep you connected, when cellular signal is available.

    Please note that our Smart Indoor and Outdoor Cameras, as well as the Smart Video Doorbell, do not have backup internet capabilities. Consequently, they won't be able to maintain their connection to the outside world in such situations.

  • As you install more smart security devices, you can add them to your Yale Home app Subscription Service. One subscription needed per household.

  • Yes, the Secure plan will trigger calls to your phone. Otherwise, you will receive Yale Home app push notifications when the alarm is triggered.

Not sure the Secure Plan is for you?

Check out our other Subscription packages

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