Everyday Use with Yale Wi-Fi Bridges

The Yale Home App will seamlessly connect over the best method available, choosing between Bluetooth and Wi-Fi automatically. Simply open the app and navigate to your lock screen and the Yale Home App will do the rest for you.

The icon in the upper right of the lock screen indicates how you are currently connected to your lock.

Yes. Yale Wi-Fi Bridges requires an active compatible Yale Smart Lock for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi bridge.

Yale Wi-Fi Bridges support 802.11b/g/n (2.4 GHz) Wi-Fi networks.

This is dependent on the model of Yale Wi-Fi bridge that you have:

• The Yale Connect Wi-Fi bridge works optimal within 4 meters of your Yale Smart Lock
• The Yale ConnectX Wi-Fi bridge works optimal within 10 meters of your Yale Smart Lock

Optimal performance and reliability is always depending multiple factors such as obstacles blocking the frequency and different communication signals in the house.

Yale Wi-Fi Bridges support 100-240V ~ 50-60Hz 0.1A.

To connect a Yale Linus L2 Smart Lock to a Connect Wi‑Fi Bridge, you must first disable the lock’s built‑in Wi‑Fi. This ensures the Linus L2 connects through the Bridge rather than directly to your Wi‑Fi network.

Disable the Linus L2’s Built‑In Wi‑Fi

1. Open the Yale Home App.
2. Select your Linus L2 from the dashboard.
3. Tap the Settings icon in the top‑right corner.
4. On the Lock Settings page, scroll to Utilities and select Disconnect Wi‑Fi.
5. Follow the on‑screen instructions to complete the disconnection.

Once complete, you will be returned to the Lock Settings screen.

Connect the Linus L2 to a Wi‑Fi Bridge

1. Under Utilities, tap Connect to Wi‑Fi Network.

2. Choose one of the following options:
   
   Connect to an Existing Bridge
   Select this if you already have a Connect X Bridge set up.
   Note: A Connect X Bridge can support up to four devices.
   
   Set Up a New Wi‑Fi Bridge
   Select this if your Bridge is not yet configured in the Yale Home App.

3. Follow the in‑app setup steps to pair the Wi‑Fi Bridge with your Linus L2 Smart Lock.

If your Connect Wi‑Fi Bridge loses power or the Wi‑Fi network goes offline, it will automatically reconnect as soon as:

• Power is restored
• Your Wi‑Fi network is back online

You don’t need to do anything as long as you haven’t:

• Reset the device by long‑pressing the front button
• Deleted it from the app
• Changed your Wi‑Fi network name or password

What if it doesn’t reconnect right away?

In rare cases, the Bridge may not reconnect immediately. If that happens:

• The Bridge will automatically reboot every 6 hours, and
• After rebooting, it will try to reconnect to your Wi‑Fi again

Quick troubleshooting

If the Bridge still doesn’t come back online after the network is stable:

1. Make sure your Wi‑Fi network name or password hasn’t changed
2. Ensure the Bridge has power and is within Wi‑Fi range
3. Restart your router
4. Unplug the Bridge for 10 seconds and plug it back in

Yes. If your Yale Connect Wi‑Fi Bridge disconnects from the internet, the Yale Home app will typically send you an offline notification within 15–30 minutes.

Why the notification is delayed

Many home Wi‑Fi networks experience brief dropouts. To prevent constant alerts from short or momentary interruptions, the system waits before sending an offline notification.
This delay helps ensure that when you do receive an alert, it reflects a true, ongoing offline issue—not a temporary Wi‑Fi hiccup.