Everyday Use with Yale Linus® Smart Lock L2 Lite

The KeySense feature on the Linus^® Smart Lock L2 Lite is activated by a physical button located at the center of the device. Pressing this button allows you to control the lock without using the app.

This setting refers to the short press feature of the KeySense button, to immediately lock or unlock the Linus^® Smart Lock L2 Lite.

To access this setting:

1. Open the Yale Home App.
2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
3. Select "KeySense".
4. Toggle "Lock or Unlock Immediately", on or off, depending on your preference.

The KeySense feature on the Linus^® Smart Lock L2 Lite is activated by a physical button located at the center of the device. Pressing this button allows you to control the lock without using the app.

This setting refers to the long press feature of the KeySense button, to lock the Linus^® Smart Lock L2 Lite, after a preset delay period.

By default, Linus L2 Lite will have this function disabled.

To enable this, please follow the steps below:

1. Open the Yale Home App.
2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
3. Select "KeySense".
4. Toggle "Lock After Delay", on or off, depending on your preference.
5. When enabling the "Lock After Delay" feature, you will be presented with an additional setting option called "Lock Delay Timing". This is where you can customise the delay period.

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‘Lock at a Time’ is an advanced scheduling option within the Auto-Lock feature of the Yale Home app. It allows you to set specific days and times for your lock to automatically secure your door.

How to enable it in the Yale Home app:

1. Open the Yale Home App.
2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
3. Select "Auto-Lock".
4. Toggle to Enable.
5. Select "Auto-Lock When".
6. Choose "At a Time".
7. From here you can choose the days and times that your Linus L2 Lite will automatically lock.

Important: Although this feature functions without Wi-Fi functionality, an internet connection via a Yale Connect Wi-Fi Bridge is required (sold separately), if you want to receive notifications when you are not in Bluetooth proximity of the lock.

"Unlock at a Time" requires the lock to be connected to the internet via a Yale Connect Wi-Fi Bridge. 

"Unlock at a Time" is an advanced scheduling option within the Auto-Lock feature of the Yale Home app. It allows you to set specific days and times to automatically unlock your door.

Note - Unlocking is considered moving the dead bolt from a locked position to an unlocked position. This feature will not pull the latch.

How to enable it in the Yale Home app:

1. Open the Yale Home App.
2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
3. Select "Auto-Unlock".
4. Select "Auto-Unlock When".
5. Choose "At a Time".
6. From here you can choose the days and times that your Linus L2 Lite will automatically unlock.

A user cannot set an unlocking schedule if the lock is not connected to a Yale Connect Wi-Fi Bridge. The below pop up error will be shown in this case.

If a user disconnects their lock from a Yale Connect Wi-Fi Bridge, their "Unlock at a Time" schedule will also be deleted.

The Yale Linus^® Smart Lock L2 Lite will clearly show via the app if the door is locked, or unlocked. It is important to note however, that this product does not have the ability to show if the door is physically closed, or ajar.

The Yale Linus^® Smart Lock L2 Lite offers simple, secure control through the Yale Home app when you’re within Bluetooth range.

For broader smart home integration, L2 Lite supports Matter over Thread, enabling compatibility with a wide range of popular devices and platforms. This means you can manage your lock locally or remotely via your preferred smart home system.

Because L2 Lite doesn’t include built-in Wi-Fi, connecting to third-party devices that don’t support Matter over Thread requires the Yale Connect Wi-Fi Bridge (sold separately). The bridge also unlocks full remote access through the Yale Home app, so you can control your lock from anywhere.

Access levels and schedules determine how and when a user can access and control the lock.

The Yale Home app offers 2 access levels: Owner and Guest. An Owner has full access to the lock and Guests have limited access (outlined under Access Levels). Only lock Owners can share access with Guests to a lock. When inviting Guests, you can customize their access level and choose to be notified when they operate your lock.

There are also different Access Schedules: Always, Recurring, and Temporary (outlined under Access Schedules).

Owners

Lock Owners are users who:

1. Can lock and unlock the device, via Yale Home app.
2. Can lock and unlock the device via Personal Entry Code (using a Smart Keypad).
3. Can use Auto-Unlock.
4. Can invite or remove other owners.
5. Can control all lock settings.
6. Can view the device activity feed.
7. Can view the guest list.

Guests

Guest is the default access level for anyone invited to your Yale Smart Lock however, you can update a person's access level at the point of invite, or at any time thereafter. Guest users:

1. Can lock and unlock the device via Yale Home app*
   * Cellular data or an Internet connection is required. Due to the 3 levels of Guest Access Schedules, our servers need to verify that the guest is connecting during the timeframe that they are authorized.
   
2. Can lock and unlock door via Personal Entry Code (using a Smart Keypad)

Access levels

1. Always: Guests will have unlimited access, but the owner can change or delete their access at any time.
2. Recurring: Guests will have a scheduled access that repeats. For example- guests will be invited every Tuesday for a set period of time.
3. Temporary: Guests will have a limited invitation to your device that expires. For example- guests will have access for a one time use, limited to the date and time that you've selected.

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The Yale Home App offers 2 access levels: Owner and Guest. Guest is the default access level for anyone invited to your Smart Lock, but you can update a person's access level when you invite them to your lock or at any time thereafter.

PLEASE NOTE: Guests need to create an account and download the Yale Home App.

Select either iOS or Android (depending on your device) for steps to change Access Levels.

iOS

Changing a Guest to an Owner

1. Open the Yale Home App and within the house where your lock is, select the Access Icon from bottom of the screen
2. Select the Guest you want to edit
3. Select Owner to change the Access Level from Guest to Owner
4. A yellow tick will display beside your selection
5. Select the back arrow to confirm changes

Your Guest is now an Owner and will display as an Owner in your Guest List

You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.

Lock Owners

Users with Owner Access can:

• Lock and unlock door via Yale Home App
• Use Auto-Unlock
• Invite/remove guests and owners
• Control all lock settings
• View activity feed
• View guest list
• Operate the lock remotely via Yale Connect Wi-Fi Bridge

Guests

Users with Guest Access can:

• Lock and unlock the door via the Yale Home app
• Not use Auto-Unlock
• Not invite/remove guests and owners
• Not control all lock settings
• Not view activity feed
• Not view guest list 

PLEASE NOTE: Guests can not operate the lock remotely

Android

Changing a Guest to an Owner

1. Open the Yale Home App and within the house where your lock is, select the select the Access Icon from bottom of the screen
2. Select the Guest you want to edit
3. Change the Access Level from Guest to Owner
4. Select the "Save Changes" option at the bottom of the screen to save your changes

Your Guest is now an Owner, and will display as an Owner in your Guest List

You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.

Lock Owners

Users with Owner Access can:

• Lock and unlock door via Yale Home App
• Use Auto-Unlock
• Invite/remove guests and owners
• Control all lock settings
• View activity feed
• View guest list
• Operate the lock remotely via Yale Connect Wi-Fi Bridge

Guests

Users with Guest Access can:

• Lock and unlock door via Yale Home app
• Not use Auto-Unlock
• Not invite/remove guests and owners
• Not control all lock settings
• Not view activity feed
• Not view guest list 

PLEASE NOTE: Guests can not operate the lock remotely

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The Yale Linus^® Smart Lock L2 Lite can be operated via the Yale Home app, where you can also allow app access to guests via virtual keys. Entry code and Fingerprint access is also possible if a Yale Smart Keypad 2 - Fingerprint (sold separately) is installed. Access is also possible via the Yale Dot^® (sold separately). Finally, for emergency situations, a mechanical key can also be used.

The Yale Smart Keypad or Yale Smart Keypad 2 - Fingerprint must be paired to the Linus^® Smart Lock L2 Lite, in order to create and use personal entry codes.

Once you have set up the Keypad, follow the steps below to find, update, and use your personal Entry Code.

To find your personal entry code:

1. Open up the Yale Home App.
2. Select Access from the bottom of the screen.
3. Select yourself from the Guest List to get to My Access.

To update your personal entry code:

Your personal entry code(s) appears below the associated lock if there are multiple locks. Depending on the settings on the lock, it may be blanked out as a security precaution. If this is the case you will need to authenticate with your phones passcode/biometrics to view the code. If you want to update an existing personal entry code, follow the steps above, then:

1. Select the Entry Code you wish to change.
2. Enter a new code (first time setup) or, select Manage Entry Code and then enter a code.
3. Select Save to confirm.

To use your Personal Entry Code:

1. Enter your personal entry code on the keypad
2. Press the Yale button, or tick, depending on the keypad model.
3. The keypad light will pulse and then flash when the lock operation has been completed.

Entry codes need to be between 4 and 6 digits and a user may have up to 220 entry codes on a lock.

Guests with keypad access have a Yellow circle with a hash symbol to the right of their name in the Guest List. If you have assigned Entry Codes to guests, follow the same steps to update their personal entry codes from within the Yale Home App.

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In 'Privacy Mode', the door can only be unlocked manually from inside of the building or with a key from the outside. All digital remote lock functionality and logging will be disabled. 

The feature can be managed by following the process below:

1. Open the Yale Home app.
2. Select your lock and then the settings icon.
3. Scroll down to "Privacy Mode" and toggle to enable or disable.

For users using the Yale Home app with the language set to Hebrew, this feature will be referred to as 'Shabbat Mode'. 

Please note: Privacy mode is not available for all lock configurations.

By default, Yale Smart Locks make sounds when locking and unlocking the door. It is easy to enable or disable these sounds by following the steps below:

1. Open the Yale Home App.
2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
3. Scroll to Device Settings and select.
4. From here you can enable or disable the lock sounds. 

When your lock’s battery level drops to 20%, you’ll receive a low-battery notification on your phone. It’s recommended to replace the batteries as soon as you receive the first notification. If you don’t, you’ll begin receiving daily emails and push notifications as the battery level becomes critical. At the critical stage, it’s important to replace the batteries immediately to avoid lock failure.

After replacing the batteries:

1. Open the Yale Home app.
2. Operate the lock 3 times (lock and unlock) via Bluetooth or Wi-Fi.
3. This will update the battery status on our servers and stop the low-battery alerts.

You must use the Yale Home app over Bluetooth or Wi-Fi to clear the alert. Manual operation of the lock will not reset the battery notification.

Still seeing the alert?

If the app still shows a low battery 24 hours after replacing the batteries and operating the lock via the app, please contact Yale Customer Support. They can help determine whether the alert is false or if there’s another issue causing rapid battery drain.

When your lock’s battery level drops to 20%, you’ll receive a low-battery notification on your phone. It’s recommended to replace the batteries as soon as you receive the first notification. If you don’t, you’ll begin receiving daily emails and push notifications as the battery level becomes critical. At the critical stage, it’s important to replace the batteries immediately to avoid lock failure.

1. To remove the locks battery cover, press down on the side button to release the holding clip.
2. While holding the button, pull the cover back to remove it.
3. Remove and replace the 3 x CR123A batteries within.
4. Slide the battery cover back onto the lock, you will hear a click to confirm the cover is fully secured.

Firmware updates are released periodically, to help improve device performance. When available, firmware updates begin automatically, when the lock owner connects to their lock locally. You can still operate your lock via the app during the update.

Firmware updates can take anywhere from 5-15 minutes. Please be sure to keep your phone near your lock, with the Yale Home app open, throughout the whole update.

In order for the firmware to update, you must be within Bluetooth range of the lock and have Bluetooth enabled on your phone.

You can find your lock's serial number using the Yale Home App.

1. Open the Yale Home app.
2. Select your lock and then the settings icon.
3. Scroll down to "Device Information" and select.
4. The lock serial number will be displayed here.

Note: The serial number is also printed on the back of the physical lock itself starting with the prefix SN.

If you are the only app owner for the Yale Smart Lock and wish to delete because you no longer require access to it, you will need to factory reset the lock to remove it from your account. Factory resetting the lock will also remove all other associated accounts from the lock.

1. Open the Yale Home app.
2. Select your lock and then the settings icon.
3. Scroll down to Utilities, select Factory Reset and follow the onscreen prompts.
4. The lock has now been reset and removed from your Yale Home app.

If you are a Guest user for a lock and you want to remove the device from your account:

1. Open the Yale Home app, select "Access” from the bottom of the screen.
2. Select your profile.
3. Select "Remove User".

It is very simple to manage and view all of your properties, or homes in the Yale Home app. If you have multiple properties, you can create keys (houses) for each of them within the app.

You can choose to add a new house to your app when you set up a new device. Follow the steps below to do this:

1. Open the Yale Home app.
2. Select to top right "+" option to set up a device.
3. Scan the device QR code (select "Help me find QR code" if unsure where to find this). 
4. Select "Start".
5. Select "Continue" and then "Begin Setup". The Yale Home app will then scan for the new device.
6. Once the app finds the device, you will then be able to select from a list of your existing properties, as well as "Create a New House". Select the latter option if you want to create a new key (house).
7. When prompted, give your house a name, a photo (if you wish) and then select "Continue".

Continue setting up the device by following the onscreen instructions. The next time you open your Yale Home app home screen, you will see the new house in the app. You will also be able to select this house, during set up for new devices going forward.

You can reset your password through the ' forgotten password'  flow on the log-in page of the Yale Home app

Alternatively, use this link https://account.aaecosystem.com/login and select forgot password.

If your phone is lost or stolen, follow these steps to regain access to your home:

To log out of all devices/disable your phone’s access to your lock, you will need access to the Internet and the email account you use with your Yale Home account. You can access the Internet via a desktop computer or an alternative mobile device such as another phone or a tablet.

1. Go to this website
2. Select the link Login with email from the bottom of the screen
3. Enter your email and password to login
4. Login to your email account and retrieve the verification code
5. Go back to the account website, enter the code, and select verify
6. Select Lost Phone to log out of the Yale Home App on all devices
7. Select Logout of Yale Home App to complete steps

You are now logged out of your Yale account. 

PLEASE NOTE: Any third party apps such as Amazon, Google Assistant, etc. will continue working as expected.

To regain access to your home:

If you have a physical key, you can use that to get into your home.

If you have a Yale Smart Keypad you can use the keypad instead of the Yale Home App.

Another Owner of the Yale Smart Lock can open your door remotely if you have a Yale Connect Wi-Fi bridge installed.

If none of the options mentioned before works you will need to gain access to your Smart lock using another smartphone.

• Step 1: Download the Yale Home App to a substitute smartphone.
• Step 2: Log into your Yale Home account

You can now operate your lock using this phone. Once you have a permanent replacement phone, there is no need to set up your Yale devices again. All that is required is to download the Yale Home App on the replacement phone and sign in/validate your phone number or email address. All of your Yale Home devices will remain set up in your account.

Additional Suggestions

Both iOS and Android provide tools to help locate your phone and in some cases disable it (depending on the security features you’ve enabled).

iPhone users:

Visit www.icloud.com, log in to your iCloud account, and select the “Find my iPhone” feature.

Android users:

Visit www.google.com/android/devicemanager and log into your Google Account.

If your phone cannot be located, you need to contact your cellular service carrier. If your phone cannot be retrieved your carrier can help you get a replacement phone and regain access to your phone number.

Yes! The Linus^® Smart Lock L2 Lite works seamlessly with other Yale smart devices through the Yale Home app. This app lets you connect and control all your Yale Smart Security Ecosystem products—including smart locks, indoor and outdoor cameras, video doorbells, alarms, storage solutions, and gate or garage openers—from one convenient place.

With this integration, you can create a fully customizable smart home experience. For example, your Yale Home Smart Alarm can disarm specific areas of your home when the door is unlocked, and your Yale Home Smart Indoor Camera can automatically switch to privacy mode when you arrive, then resume recording when you leave.

Easily integrate your Yale Linus^® Smart Lock L2 Lite with a wide range of popular smart home systems and services. Whether it’s voice assistants, home automation platforms, or other connected devices, our products work seamlessly with trusted partners to enhance your home security and convenience.

Please note: To integrate the Linus Smart Lock L2 Lite with third-party devices that don’t support Matter over Thread, you’ll need the Yale Connect Wi-Fi Bridge (sold separately). This bridge also enables remote access via the Yale Home app, allowing you to control your lock from anywhere.

Current supported integrations include:

• Matter
• Alexa
• Google Home
• Philips Hue
• Airbnb
• Apple Home (via Matter only)
• Samsung SmartThings

If you have an Apple Watch and a Yale Smart Lock connected to the Yale Home app, you can use your Apple Watch to operate the device.

Firstly, ensure that you have installed the Yale Home app on your Apple Watch. You can do this using the "Watch" app on your iPhone.

Open the Yale Home app on your Apple Watch. Tap the green lock circle to unlock the door. With compatible locks you can also tap the red lock circle to lock.

Notes:

1.  Remote operations and Auto-Unlock do not work with Apple Watch. The user must be within Bluetooth range.
2.  Yale Home functionality for Apple Watch is available to lock owners only. If you would like to operate your lock using your Apple Watch, you must be an owner of the lock and not a guest.