Support for Yale Linus® Smart Lock L2 Lite

Getting Started

  • What are the key features of the Yale Linus® Smart Lock L2 Lite?

    • KeySense™ feature
      Press the button to lock / unlock the door from the inside.
    • Matter
      Connect directly via Matter over Thread.
    • Real-time alerts
      Stay informed if your device is locking, unlocking, jammed, or if the battery is running low.
    • Manual turn
      Lock or unlock your door manually from the inside.
    • Battery
      Powered by three CR123A batteries, with a 6-month runtime.
    • Bluetooth
      Connect directly via Bluetooth.
    • LED & Sound feedback
      Know right away when your door is locked or unlocked.

  • What is KeySense?

    The KeySense feature on the Linus® Smart Lock L2 Lite is activated by a physical button located at the center of the device. Pressing this button allows you to control the lock without using the app.

    KeySense supports two main functions:

    Lock and Unlock Immediately

    • Quick press the button to immediately lock or unlock the door.

    Lock After Delay

    • Press and hold the button to activate a delayed locking sequence (the delay period is configured within your Yale Home app).
    • This is useful when leaving your home—after holding the button, you’ll hear a sound notification, and the lock will automatically engage after a short countdown.

  • Does the Yale Linus® Smart Lock L2 Lite fit over an existing cylinder?

    There are a few different options for installing the Yale Linus L2® Lite Smart Lock, as below:

    • If you have a Euro profile/DIN cylinder lock, you may well be able to install the Linus lock over your existing cylinder. To double-check this, please go to our compatibility checker.
    • If you find you need a replacement cylinder, we have a fully adjustable cylinder specifically for the Linus Smart Lock range. Please find more information here. 
    • If you have a 22mm Round Cylinder/Swiss lock, you can install the lock using the included adhesive backer. 

  • What is the average battery consumption of the Yale Linus® Smart Lock L2 Lite?

    This question has its own page. Click here to read full answer.

  • Does the Yale Linus® Smart Lock L2 Lite need to be connected to Wi-Fi?

    The Yale Linus® Smart Lock L2 Lite offers simple, secure control through the Yale Home app when you’re within Bluetooth range.

    For broader smart home integration, L2 Lite supports Matter over Thread, enabling compatibility with a wide range of popular devices and platforms. This means you can manage your lock locally or remotely via your preferred smart home system.

    Because L2 Lite doesn’t include built-in Wi-Fi, connecting to third-party devices that don’t support Matter over Thread requires the Yale Connect Wi-Fi Bridge (sold separately). The bridge also unlocks full remote access through the Yale Home app, so you can control your lock from anywhere.

  • Support for Getting Started

Everyday Use

  • KeySense - How to Enable/Disable "Lock or Unlock Immediately"

    The KeySense feature on the Linus® Smart Lock L2 Lite is activated by a physical button located at the center of the device. Pressing this button allows you to control the lock without using the app.

    This setting refers to the short press feature of the KeySense button, to immediately lock or unlock the Linus® Smart Lock L2 Lite.

    To access this setting:

    1. Open the Yale Home App.
    2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
    3. Select "KeySense".
    4. Toggle "Lock or Unlock Immediately", on or off, depending on your preference.

  • KeySense - How to Enable/Disable "Lock After Delay"

    The KeySense feature on the Linus® Smart Lock L2 Lite is activated by a physical button located at the center of the device. Pressing this button allows you to control the lock without using the app.

    This setting refers to the long press feature of the KeySense button, to lock the Linus® Smart Lock L2 Lite, after a preset delay period.

    By default, Linus L2 Lite will have this function disabled.

    To enable this, please follow the steps below:

    1. Open the Yale Home App.
    2. Select your lock and then tap the gear icon in the top right of the screen to get to Lock Settings.
    3. Select "KeySense".
    4. Toggle "Lock After Delay", on or off, depending on your preference.
    5. When enabling the "Lock After Delay" feature, you will be presented with an additional setting option called "Lock Delay Timing". This is where you can customise the delay period.

  • How do I change my Yale Linus® Smart Lock L2 Lite batteries?

    When your lock’s battery level drops to 20%, you’ll receive a low-battery notification on your phone. It’s recommended to replace the batteries as soon as you receive the first notification. If you don’t, you’ll begin receiving daily emails and push notifications as the battery level becomes critical. At the critical stage, it’s important to replace the batteries immediately to avoid lock failure.

    1. To remove the locks battery cover, press down on the side button to release the holding clip.
    2. While holding the button, pull the cover back to remove it.
    3. Remove and replace the 3 x CR123A batteries within.
    4. Slide the battery cover back onto the lock, you will hear a click to confirm the cover is fully secured.

  • How do I access my Yale Linus® Smart Lock L2 Lite remotely?

    The Yale Linus® Smart Lock L2 Lite offers simple, secure control through the Yale Home app when you’re within Bluetooth range.

    For broader smart home integration, L2 Lite supports Matter over Thread, enabling compatibility with a wide range of popular devices and platforms. This means you can manage your lock locally or remotely via your preferred smart home system.

    Because L2 Lite doesn’t include built-in Wi-Fi, connecting to third-party devices that don’t support Matter over Thread requires the Yale Connect Wi-Fi Bridge (sold separately). The bridge also unlocks full remote access through the Yale Home app, so you can control your lock from anywhere.

  • What third-party integrations does the Linus® Smart Lock L2 Lite support?

    Easily integrate your Yale Linus® Smart Lock L2 Lite with a wide range of popular smart home systems and services. Whether it’s voice assistants, home automation platforms, or other connected devices, our products work seamlessly with trusted partners to enhance your home security and convenience.

    Please note: To integrate the Linus Smart Lock L2 Lite with third-party devices that don’t support Matter over Thread, you’ll need the Yale Connect Wi-Fi Bridge (sold separately). This bridge also enables remote access via the Yale Home app, allowing you to control your lock from anywhere.

    Current supported integrations include:

    • Matter
    • Alexa
    • Google Home
    • Philips Hue
    • Airbnb
    • Apple Home (via Matter only)
    • Samsung SmartThings

  • Support for Everyday Use

Troubleshooting

  • Trouble Connecting to Lock

    Check the Batteries

    • Replace with fresh batteries.

    Using Bluetooth Only (No Wi-Fi Bridge)

    • Stay within 4 meters of the lock.
    • Ensure Bluetooth is enabled on your phone.
    • Disable any active VPNs.

    Using a Yale Connect Wi-Fi Bridge

    1. Check the Bridge Setup

    • Confirm it’s plugged in and powered.
    • Ensure it’s within 4 meters of the lock and in range of your Wi-Fi router.
    • Use a speed test app (e.g., Ookla) at the Bridge location to confirm a stable internet connection.
    • Make sure it’s connected to a 2.4GHz Wi-Fi network.

    2. Restart the Network

    • Unplug the Bridge.
    • Restart your Wi-Fi router and wait 3–5 minutes.
    • Plug the Bridge back in.
    • Open the Yale Home app and test the lock.

  • What do I do if the Yale Home App says the lock is unlocked when it’s actually locked?

    If the Yale Home App shows that your lock is locked when it’s really unlocked (and vice versa), chances are it needs to be re-calibrated. Removing and reinserting batteries will trigger an automatic calibration process and may be all that is needed to rectify this problem.

    If this does not resolve the issue, please complete a re-calibration from your Yale Home app. You must be within Bluetooth range of the lock to re-calibrate it.

    • Please remove a battery from the lock for 10 seconds.
    • Re-insert the battery.
    • On your Yale Home app then select your Lock > Settings > Calibrate.
    • Follow the onscreen process to recalibrate your lock.

    Please Note: Incorrect lock status may also happen if the lock is being setup or tested on a flat surface.

  • Updating Lock Firmware

    Firmware updates are released periodically, to help improve device performance. When available, firmware updates begin automatically, when the lock owner connects to their lock locally. You can still operate your lock via the app during the update.

    Firmware updates can take anywhere from 5-15 minutes. Please be sure to keep your phone near your lock, with the Yale Home app open, throughout the whole update.

    In order for the firmware to update, you must be within Bluetooth range of the lock and have Bluetooth enabled on your phone.

  • I'm receiving false battery alerts

    When your lock’s battery level drops to 20%, you’ll receive a low-battery notification on your phone. It’s recommended to replace the batteries as soon as you receive the first notification. If you don’t, you’ll begin receiving daily emails and push notifications as the battery level becomes critical. At the critical stage, it’s important to replace the batteries immediately to avoid lock failure.

    After replacing the batteries:

    1. Open the Yale Home app.
    2. Operate the lock 3 times (lock and unlock) via Bluetooth or Wi-Fi.
    3. This will update the battery status on our servers and stop the low-battery alerts.

    You must use the Yale Home app over Bluetooth or Wi-Fi to clear the alert. Manual operation of the lock will not reset the battery notification.

  • How do I Factory Reset my lock?

    The Yale Linus L2 Lite can be reset and removed from the app by following the process below:

    • Ensure you are within Bluetooth range of the lock (4 metres).
    • Open the Yale Home app.
    • Select your lock and then the settings icon.
    • Scroll down to Utilities, select Factory Reset and follow the onscreen prompts.
    • The lock has now been reset and removed from your Yale Home app.

  • Support for Troubleshooting

Need More Help?

Contact our technical assistance