When making an Airbnb reservation, the Amenities section may state whether the property supports keyless entry. After a reservation is confirmed by the Main Host, Guests will receive a welcome email with instructions about how to unlock and lock the door during the reservation period. Check your junk mail if you did not receive the email in your inbox.
Your access to the home will depend on the setup the Host uses at the property. There are 3 possible ways to access an Airbnb that uses an Yale Smart Lock:
- Access Using the App
- Access Using the Keypad
- Access Using Either App or Keypad.
The different types of home access are outlined in the Types of Home Access section below.
If the property does not have a Keypad, or you would like to use your phone to unlock the door, you need to download the Yale App and link it to your Airbnb account before your stay. If the reservation confirmation email contains an entry code, you can skip this step and use the Keypad to enter the property if preferred.
After a reservation is confirmed by the Host, Guests will receive a welcome email with instructions about how to unlock and lock the door during the reservation period.