FAQ about Yale Smart Video Doorbell

The QR code is located on the rear of the Yale Smart Video Doorbell.

As a guide the Yale Smart Video Doorbell has approximately 3-4 days of videos storage if set to 720p, 20 clips per day, 10 seconds long.

If the camera is set to record in 1080P the storage limit is approximately 2 days.

You can customise the motion detection in the Yale Home app under  House Settings >Select your Yale Smart Video Doorbell Settings>Motion Detection Settings . You can adjust to only detect Humans and also adjust motion detection sensitivity. You can also adjust the  Motion Detection Re trigger time under Advanced Setting >Motion Re-Trigger Time and adjust to increase the time from off to 60 seconds . This will reduce the number of alerts in concession. 

Yes, night vision is up to a range of 6 meters.

The battery level is displayed in the settings section of the Yale Home app under Device Information, this is displayed as a percentage.

 It will take approximately 5-6 hours to fully charge the Yale Smart Video Doorbell when the battery is  flat (using a 2 Amp charger, with a 1 Amp charger it can take approximately 1 hour longer)

This depends on usage and activated features such as motion detect, spot light. A fully charged battery will provide approximatly 4-6 months use.

The rating is IP65.

Inside the box there is a metal security pin that you need to use. On the bottom part of the Yale Smart Video Doorbell you will find a small hole, insert the pin to release the unit from the backplate.

No, the batteries are built-in and rechargeable.

Certainly, we have an accessory called the Yale Doorbell Chime* that you can pair with your Yale Smart Video Doorbell. The doorbell chime plugs into your power outlet and makes a sound when someone presses the doorbell button.

*Sold seperatly 

If you have an existing mechanical chime in your home this willl need to disconnect from the power supply as it won't be possible to integrate it with the Yale Smart Video Doorbell. 

A dedicated Yale Doorbell Chime is sold seperatly and this will compliment  the Yale Smart Video Doorbell. 

When you reduce the sensitivity via the Yale Home app, the detection range will be shorter. This means that it will only detect motion or objects that are closer to the Yale Smart Video Doorbell.

You can adjust the sensitivity  within the Yale Home applications settings for Motion Sensitivity.

Yes, night vision is up to a range of 6 meters.