Everyday Use with Yale Zuri and Zuri S

Credentials and options can be set up via two options:

• In standalone mode via the locks keypad menu
• Yale Home Application

If the device is set up as Standalone, all credentials (RFID, Fingerprint and Code) are added and options amended by following the guides at device level.

Zuri and Zuri S installtion manuals

If the device is set up within the Yale Home Application, all credentials (RFID, Fingerprint and Code) and options must be set up through the Yale Home Application, if this option is selected you will not be able to add credentials or change options via the Standalone methods, to cover how to add the above within Yale Home please see everyday use of support page for the Zuri and Zuri S.

1. Remove battery cover from the main body
2. Remove one of the alkaline batteries.
3. Press and hold (R) button until the completion of step 4.
4. Reinstall the battery, release (R) button when you hear a voice guide 'in progress', and the system is now at initialising stage.
5. After a few seconds, the smart lock factory reset is completed when you hear voice guide 'factory reset completed'

These icons can be found on the lock itself or as part of the registration process.

This is required for all menu operations. Ensure you take note of the code and keep this safe. The administration code is critical to carry out all actions on the Yale Zuri and Zuri S.

1. Select R button
2. Enter your 4 to 10 digit administrator code
3. Select # button
4. Re-enter your 4 to 10 digit administrator code
5. Select # Button
6. Select * or R Button

To activate Bluetooth follow the instructions below. Bluetooth activation is required to allow the device to work with the Yale Home app. Bluetooth is also required to add a Yale WiFi bridge.

1. Select R
2. Enter your administrator code
3. Select #
4. Select 7
5. Select #
6. Select * or R

Standalone: This is where the lock is controlled at door level. All options and credentials are added to the lock directly via the key pad setting options, this will not allow any remote management of the lock, or information to be relayed to the Yale Home Application. 

Yale Home Application: This allows the lock to be controlled and operated through the Yale Home application, all lock options and credentials are managed from within the Yale Home application. With the addition of a WiFi bridge this will also allow remote operation and monitoring of the lock.

A fingerprint user can be added via two routes:

• Standalone- Finger print added directly to the lock
• Within the Yale Home Application- fingerprint added to a guest within Yale Home Application allowing remote management of access.

Standalone- Add finger print user

To add a finger print users from the Yale Zuri or Zuri S follow the instructions below:

1. Select R
2. Enter your administrator code
3. Select #
4. Select 1
5. Select 1
6. Apply your finger print 
7. Select * or R

Yale Home- Add finger print user

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select Guest List
4. Select or add required quest
5. Select Fingerprint
6. Follow onscreen instructions

A fingerprint user has to be removed the same way they were added, this will be via Standalone or Yale Home Application:

Standalone- Delete finger print user

To remove a finger print users from the Yale Zuri or Zuri S follow the instructions below:

1. Select R
2. Enter your administrator code
3. Select #
4. Select 1
5. Select 1
6. Apply your finger print 
7. Select * or R

Yale Home- Delete finger print user

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is in
3. Select Guest List
4. Select or add required guest
5. Select Fingerprint
6. Select three dots on the Fingerprint to be deleted
7. Select Delete Fingerprint

A pin code user can be added via two routes:

• Standalone
• Within the Yale Home Application 

 Stand alone- Add a pin code

1. Select R
2. Enter your administrator code
3. Select #
4. Select 1
5. Select 2
6. Enter Pin code
7. Select #
8. Reenter pin code
9. Select #
10. Select * or R

Yale Home- Add a pin code

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select Guest List
4. Select or add required quest
5. Select entry Code
6. Enter entry code
7. Select Save

Pin codes must be removed in the same way they they have been added - either in Standalone or via the Yale Home Application

Stand alone- Delete a pin code

1. Select R
2. Enter your administrator code
3. Select #
4. Select 2
5. Select 1
6. Select 2
7. Enter user ID
8. Select #
9. Select * or R

Yale Home- Delete a pin code

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select Guest List
4. Select required quest
5. Select entry Code
6. Select Manage Entry Code
7. Select Deactivate Entry Code

A RFID key card user can be added via two routes:

• Standalone
• Within the Yale Home Application 

Stand alone- Add a RFID card

1. Select R
2. Enter your administrator code
3. Select #
4. Select 1
5. Select 3
6. Badge RFID against the rear on the Zuri or Zuri S
7. Select * or R

Yale Home- Add a RFID card

1. Ensure you are near to the device
2. Open the Yale Home Application
3. Ensure your on the correct Home that the Zuri or Zuri S is on
4. Select Guest List
5. Select or add required quest
6. Select Contactless Key
7. Confirm Bluetooth connection (must be within 3 meters range of the Zuri or Zuri S)
8. Flow on screen instructions

RFID cards must be removed in the same way they they have been added - Either in Standalone or via the Yale Home Application

Stand alone- Delete a RFID card

1. Select R
2. Enter your administrator code
3. Select #
4. Select 2
5. Select 1
6. Select 3
7. Enter user ID
8. Select #
9. Select * or R

Yale Home- Delete a RFID card

1. Ensure you are near to the device (within Bluetooth range 3 meters)
2. Open the Yale Home Application
3. Ensure your on the correct Home that the Zuri or Zuri S is on
4. Select Guest List
5. Select required quest
6. Select Contactless Key
7. Select Unregister Contactless Key

Once the door is closed, lift up handle to secure the lock.

Auto lock is where the lock will lock itself after a set period of time (3 seconds), the Zuri or Zuri S does this by disengaging the clutch to the out side handle not allowing the lock to be opened without a valid credential, this setting is on by default. 

Stand alone- Auto lock on

1. Select R
2. Enter your administrator code
3. Select #
4. Select 4
5. Select 1
6. Select #
7. Select * or R

Stand alone- Auto lock off

1. Select R
2. Enter your administrator code
3. Select #
4. Select 4
5. Select 2
6. Select #
7. Select * or R

More infromation on Auto Unlock can be found here: Auto Unlock

Yale Home- Auto Unlock on 

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Lock Settings
5. Select Auto-Unlock
6. Follow onscreen instructions

Yale Home- Auto Unlock off 

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Lock Settings
5. Select Auto-Unlock
6. Select toggle off next to Auto-Unlock Enabled

A guest can be invited to use the Zuri or Zuri S lock through the Yale Home Application, they can be granted access using a credential or through the Yale Home Application.

Set up guest access in Yale Home application for the Yale Zuri or Zuri S:

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select Guest List
4. Select Invite
5. Select required credential choice
6. Follow on screen instructions

If you send an invite to your lock and your guest does not receive it, there may be an issue with the contact information you sent it to. Double-check that the number you sent the invitation to is the correct number. If the invite was sent to an incorrect number, go into the Yale Home Application, delete and resend the invite ensuring that the phone number is correct. If that doesn’t work, please make sure the contact in your phone has their number saved in an international format (with the country code in front of the number), then try sending the invite again.

If your guest received an SMS invitation from you, but after setting up their Yale Home account they do not see your house in their Yale Home app keychain (main menu), there may be an inconsistency between the number you sent the invite to and the number the guest created their account with. If this happens, ensure that the numbers match by cross-referencing the number you sent the invite to with the one on the new account. If the numbers do not match, delete the invitation and resend it to the number in their account. The guest should then find the house in the keychain.

Credentials must be removed in the same way they they have been added- Either in Standalone or via the Yale Home Application

Standalone- Delete all credentials 

1. Select R
2. Enter your administrator code
3. Select #
4. Select 2
5. Select 2
6. Select #
7. Select * or R

Yale Home- Delete all credentials

Within the Yale Home Application, all credentials can be removed by two options:

• Factory reset of the Zuri or Zuri S within the Yale Home Application. If done via this method, the Zuri or Zuri S will need to be on-boarded again to the Yale Home Application via the Set up New Device option.
• Removing the credentials from each person within the Guest List in the Yale Home Application (preferred).

A Smart Alert is a custom alert on your mobile device to alert you if a set action is carried out at the door. For example: you are alerted when a certain guest unlocks the door. To set Smart Alert on your Zuri or Zuri S, it must have WiFi enabled and remote management be enabled using a WiFi bridge. 

To set up a Smart Alert follow the below steps:

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Smart Alerts
5. Select + symbol 
6. Follow onscreen instructions

To remove a Smart Alert on the Zuri or Zuri S follow the steps below:

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Lock Settings
5. Select Smart Alerts
6. Select the Smart Alert you want to remove
7. Select Delete

Stand alone-  Change language

1. Select R
2. Enter your administrator code
3. Select #
4. Select 3
5. Select 1 (Chinese) or Select 2 (English)
6. Select #
7. Select * or R

Yale Home-  Change language

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Lock Settings
5. Select Device Settings
6. Select Language
7. Select the required language 

To open the door in silent mode follow below:

1. Wake up the device by touching the keypad with your palm
2. Select * button
3. Enter or use your credential

This will unlock the door without any voice command from the device, this will work on all credential types added via Standalone or via the Yale Home Application.

Yale Home- Change volume

1. Open the Yale Home Application
2. Ensure your on the correct Home that the Zuri or Zuri S is on
3. Select the settings cog
4. Select Lock Settings
5. Select Device Settings
6. Select Volume
7. Select the required volume

1. Remove battery cover from the main body
2. Remove old batteries 
3. Fit new batteries
4. Secure the battery cover

Zuri:

Zuri S:

There are 5 access solutions:

• PIN code
• Proximity key tag (RFID)
• Fingerprint
• Key override
• Yale Home Application

• 4 x Alkaline batteries.
• When the battery is low, voice guide will be prompted 'Low battery, please replace the battery' for every subsequent unlocking operation and display a signal on the keypad of a red LED.
• If using Yale Zuri within Yale Home Application a low battery notification will also been shown within the Yale Home Application.
• If the batteries are completely flat, the lock can be powered using type-C USB 5v. The emergency charge port is located on the outside handle.

Note: Emergency power supply port is only to be used when the batteries completely flat, not day to day use.

Zuri:

Zuri S:

Force lock is where the lower internal lock is engaged, this will prevent the door being open from the external side irrelevant of other access rights (Yale Home Application, Fingerprint, RFID and Code). 

Zuri:

Zuri S:

Example of Force Lock actrivated:

Yes. If you are unable to unlock the smart lock using a valid credential or if the battery runs out, you can use the mechanical key override as a backup to unlock the product.

Zuri:

Zuri S:

When either a invalid credential. fingerprint, RFID key tag or PIN code have been entered 5 times.  The lock will enter a 3 minute lock out, this is programmed for security reasons. After the 3 minute lock out has passed, the lock can be opened with a valid credential.

If the credential continues to fail, we recommend opening the door via another credential or mechanical key override, remove the credential that failed and readd the credential.

There is a USB-C DC 5V port underneath the lock to power up the lock incase the batteries die.  

Note:

This is for emergencies only should the batteries become depleted. 

Zuri:

Zuri S:

This question has its own page: How to Set Acces Schedules