Getting Started with Zuri and Zuri S Smart Lock

Here you can find the answers on Getting Started with Zuri and Zuri S Smart Lock.

Getting Started FAQ

  • We recommend that the Zuri or Zuri S Smart Lock be installed by a professional locksmith or by someone with advanced DIY skills.

  •  We have a dedicated document for installation: Zuri Installtion Manual

  • We have a dedicated document for installation: Zuri S installation manual

  • Yes. The lock can be paired through the Yale Home app.

    The Yale Zuri and Zuri S can be used within the Yale Home Application locally over Bluetooth, or remotely by using a Yale Wi-Fi Bridge. 

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  • Below is the list of accessories that are compatible with the Yale Zuri and Zuri S (Sold separately) 

    • Yale WiFi Bridge- A Yale Connect or ConnectX Wi-Fi Bridge gives you remote access to your lock, wherever you are.

    • Yale Dot- With a simple tap of your phone on the Yale Dot®, you can effortlessly unlock or lock your door.

     

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  • 1 x Zuri Smart Lock

    1 x Standard mechanical lock case with plate 

    2 x RFID cards

    4 x AAA batteries

    1 x Installation Accessories Kit set

    2 x Manual override keys

    1 x Installation manual/ user guide

     

     

  • 1 x Zuri S Smart Lock

    1 x Standard mechanical lock case with plate 

    2 x RFID tags

    4 x AAA batteries

    1 x Installation Accessories Kit set

    2 x Manual override keys

    1 x Installation manual/ user guide

  • Yale Home is the application to use on your Smartphone. The app is available on the Apple App Store and Google Play.

    Download the Yale Home App from the links below.

    Once you have downloaded the Yale Home app you will need to click on 'Create an account' or 'Sign in' if you already have an account.

  • Before adding the Zuri Smart Lock to the Yale Home app, the lock requires a manual hardware set up. The set up is completed after the Zuri is installed to the door. 

     

    1. Carry out a check of the installed lock by checking the following:
      1. Ensure the front and rear lock are straight on the door
      2. Test the thumb turn, by operating it closed and open
      3. Power on the device by inserting the batteries
      4. Pull the front handle, ensure the tamper audible alarm does not sound (a tamper alarm will only sound if the front lock comes away from the door, if this does happen ensure the front and rear locks are fitted correctly)
    2. Populate the administration code onto the device by following
      1. Select R button
      2. Enter your 4 to 10 digit administrator code
      3. Select # button
      4. Re-enter your 4 to 10 digit administrator code
      5. Select # Button
      6. Select * or R Button
    3. The device can now be set up in standalone configuration or within the Yale Home Application 
    4. Should you wish to onboard the Zuri Smart Lock to the Yale Home application, it is important that the Bluetooth on the unit is activated before selecting 'SET UP DEVICE' in Yale Home. 

     

    Please refer the manual bellow for any queries: Zuri Installtion Manual

  • Before adding the smart lock to the Yale Home app, the smart door lock requires a manual hardware set up. The Set up is completed after the Zuri is installed to the door. 

    1. Carry out a check of the installed lock by checking the following:
      1. Ensure the front and rear lock are straight on the door
      2. Test the thumb turn, by operating it closed and open
      3. Power on the device by inserting the batteries
      4. Pull the front handle, ensure the tamper audible alarm does not sound (a tamper alarm will only sound if the front lock comes away from the door, if this does happen ensure the front and rear locks are fitted correctly)
    2. Populate the administration code onto the device by following
      1. Select R button
      2. Enter your 4 to 10 digit administrator code
      3. Select # button
      4. Re-enter your 4 to 10 digit administrator code
      5. Select # Button
      6. Select * or R Button
    3. The device can now be set up in standalone configuration or within the Yale Home Application 
    4. Should you wish to onboard the Zuri Smart Lock to the Yale Home application, it is important that the Bluetooth on the unit is activated before selecting 'SET UP DEVICE' in Yale Home. 

     

    Please refer the manual bellow for any queries: Zuri S Installtion Manual

  • To onboard the Yale Zuri or Yale Zuri S into Yale Home Application follow the below steps:

     

    1. Download the Yale Home Application
    2. Open the Yale Home Application
    3. Create an account or log in with existing account
    4. Ensure the Zuri or Zuri S bluetooth mode is turned on, this is done by completing the following on your Zuri or Zuri S:
      1. Select R
      2. Enter your administrator code
      3. Select #
      4. Select 7
      5. Select #
      6. Select * or R
    5. Within the Yale Home Application Select the Menu button (top left) 
    6. Select Set up new Device
    7. Scan the QR code located on the inside of the battery cover of your lock
    8. Follow the onscreen instructions

     

  • To remove the lock from Yale Home and set up as standalone follow the below steps:

    1. Open the Yale Home Application
    2. Select settings cog
    3. Select Lock settings
    4. Select Factory reset
    5. Follow onscreen instructions
    6. Remove battery cover from the main body
    7. Remove one of the alkaline batteries.
    8. Press and hold (R) button until the completion of step 9.
    9. Reinstall the battery, release (R) button when you hear a voice guide 'in progress', and the system is now at initialising stage.
    10. After a few seconds, the smart lock factory reset is completed when you hear voice guide 'factory reset completed'

    Once this is completed, proceed to set up the Zuri or Zuri S in stand alone mode by following the steps located within the Zuri or Zuri user guides:

    Zuri and Zuri S installtion manuals: Zuri and Zuri S Installtion Manual

     

     

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You can get a more visual help related to our products at our download center and in our library for support videos. 

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